PSA Time Update Bulk Actions

[ArrowNM]

Will be able to see in the next release an option to update time on a bulk action for multiple tickets?

[Chris]

Hi,

Please try to explain to me in details, what functionality this option should support?

[ArrowNM]

Hi Chris,

What would be nice to have is the Bulk Operation functionality the ability to Add Time: Time Spent (hrs)

Being able to add let's say for example 0.50 hrs for a whole set of tickets at once, instead of going into each tickets and adding it could be time consuming.

[Gary Haberl]

Nice idea ArrowNM, you would also need to add the same 'notes' to each ticket time per client.

The only issue I see is lazy techs adding a lot of time at the end of a day to catch up and make it look like they were busy. (Maybe that's just an admin thing)

Still a good idea. The bulk actions for tickets needs more options.

[Chris]

Hi All,

Thank you for your suggestions, we will consider the possibility to introduce these options into the future release.

[ArrowNM]

Another idea would be to add under the Bulk Operation the option to select: From Templates