Hugo Posted February 12, 2018 Posted February 12, 2018 How would I get a ticket status to change to "client responded" when a client responds to a "completed" ticket
Staff Chris Posted February 14, 2018 Staff Posted February 14, 2018 Hi Hugo, In order to do this, you will need to create a workflow. Please check this link.
Kyle Muegge Posted April 22, 2021 Posted April 22, 2021 Is there a setting to change the status from Completed to open again automatically?
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