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  1. Using USB external hard drive as backup devices and each drive can be recognized if manually added to the notifications/storage screen but I need to know if there is a way to set this to be automatic when the drive is replaced either daily or weekly. Also, where would this be set globally for are servers being monitored. Currently have 8.6.8. Thank you, Todd Kollars Onsite IT Services
  2. Hi all, I recently did a clean upgrade to Windows 10 on 2 WKSTs previously running Windows 7 with Pulseway installed. I am now at a loss as to how to re-add these units to my Pulseway instance. I see they are still showing up in the “Deployment Successful” tab under “Discovery & Deployment”. Is there a way to re-add these units without manually installing the Pulseway app on these WKSTs?
  3. Hello, I have a question about the Pulseway app. When the pc is on all of the commands work great and are perfect for managing the pc. But I am attempting to turn on my pc when I am away from my home and then be able to fully control it like I was there. The issue is how the wake up command from sleep or from powered down will not work even when on my home network. How can I fix this. Also a side question, is there a way I would be able to see a live view of the screen or does it only allow screenshots of the screen. Thanks
  4. We reinstalled Pulseway on a re-imaged system and after the install we noticed issues. In the patch mgmt section, the status was "assign failed" in red. We rebooted the system and then the service was not starting. We checked the service, it was set to start automatically and in the event log it was generating this error: "Service cannot be started. The handle is invalid" We removed the system from Pulseway, uninstalled, and reinstalled. Service is starting normally, but still getting the same issue of the patch policy failing to assign. I tried moving the system to another group that did no
  5. I've implemented a script that retrieves and stores the Windows Build Version number to a custom field in the system overview. It works fine on MOST systems. However, there are a small number systems that are unable to run the script. The error message displayed includes: Start-Process : This command cannot be run due to the error: The system cannot find the file specified. I used the "Insert Output Variable Code" in the script and verified that it includes the inserted text "Start-Process -FilePath "$env:PWY_HOME\CLI.exe" -ArgumentList ("setVariable .....". For some reason, a f
  6. I had installed Pulseway and then wanted to delete it but I was not able to find Pulseway in the control panel uninstall feature and so I tried manually uninstalling files but that also did not work. I tried running the .msi installer again but an error came up saying that Pulseway is already installed but it still was not showing up. Please help me with this.
  7. A Dark Mode option for both the RMM Web UI and PSA UI would be nice.
  8. Hi all, Do anyone of you have a script to remove Solarwinds products? In our case, that should be the N-able Windows agent and Solarwinds MSP (SolarWinds MSP Cache Service, SolarWinds MSP Patch Management Engine, SolarWinds MSP RPC Server). Or have any experience removing it using automation? Thanks in advance!
  9. I use Pulseway to monitor my finicky Dell Inspiron 15 7000 Gaming Laptop and I noticed my laptop has thousands upon thousands of logs in Event Logs. I specifically need the 'Application Event Logs', 'Security' and 'System' event logs saved, ideally as a .CSV file. I don't know much PowerShell/Bash/VBScript, so I was hoping someone knows how to do this.
  10. Hi there, Just wondering if this is an option. I attempted to do the following with batch, but didn't work due to the %appdata% value resolving to somewhere in C:\Windows. mkdir %appdata%\Microsoft\Teams\Backgrounds\Uploads copy "\\SERVER\SHARE\Teams Backup Images\*.jpg" %appdata%\Microsoft\Teams\Backgrounds\Uploads /y Any ideas? Cheers, Joe
  11. Hi there, This might be a bit of a long shot - but I have an end client who's interested in deploying custom Teams issues with Pulseway (as there aren't many users in-office for obvious reasons). I've attempted to deploy this by pushing a batch script, to copy the backgrounds from a shared location. The backgrounds folder in question is located in the user's roaming appdata (%appdata%\Microsoft\Teams\Backgrounds\Uploads). For this reason I wasn't able to use %username% correctly in my batch script, as the script is being run by some Pulseway service, rather than as the local user acc
  12. Hi, I am trying to install GCPW (Google Credential Provider for Windows). I am running into issue where with it: <# This script downloads Google Credential Provider for Windows from https://tools.google.com/dlpage/gcpw/, then installs and configures it. Windows administrator access is required to use the script. #> <# Set the following key to the domains you want to allow users to sign in from. For example: $domainsAllowedToLogin = "acme1.com,acme2.com" #> $domainsAllowedToLogin = "" Add-Type -AssemblyName System.Drawing Add-Type -AssemblyName PresentationFramework &
  13. Hi, I am looking for a script that can trigger a 3rd party patch policy ad-hoc outside the policy schedule. It´s going to be used to start the installation process of software on newly registered machines in a "Computer registered" workflow. If there is anyone with another take on that I´m all ears. Best regards Mike
  14. Hello, I would like to see the ability to run dual screens viewable at the same time on the remote control. That way customers who need to run dual screens and have to work from home arent stuck playing swap between screens. I think either opening a second connection to the computer with one of the separate screen would be fine, but maybe there is a better way like how Remote Desktop works or Google Chrome Remote Desktop works.
  15. Hi. If it is possible I would like to exclude full automation scripts from the diagnostics log "trace.log". In normal situations it is fine with just an indication of the execution with the script name. I guess you could add one more checkbox like "Include full Automation Scripts" in settings, and let it be disabled as default. Best Regards, Martin.
  16. Hello there, I just got Pulseway today as of 5/1/20 and am intending to use it to mainly be able to remote control access my PC from my phone when away from the house. I am installed all the appropriate applications needed and went through the Pulseway Remote Access application along with Pulseway Manager application and have enabled Remote Access. But for some reason I still can not access it from my phone. Perhaps I am missing a step? It would be amazing if someone would be able to help me troubleshoot this situation. Thank you for your time.
  17. I love the fact that we can now use the android app to remote into managed devices. It works well when the user is already logged in... The problem I'm experiencing is when I remote control a Windows device and have to login. I bring up the keyboard no problem and try typing the password to that computer. What I am typing on my keyboard isn't typing in the password box on the PC. In other words, it never seems to respond and type the password letters as I am typing, hence I cannot login (invalid password). I suspect it has something to do with how Android on Samsung deals with autofi
  18. Hi, I use high CPU notification to notify me when the CPU usage has been over 90% for the last 30 minutes. Even though I have added more minutes to the time period, I still get a lot of these notifications. I would really like to know what is causing these long periods of high CPU usage but the content of the notification always displays processes with very low CPU usage. Can something be done to get this list sorted by the highest CPU using process? Here is an example of the latest notification: The CPU usage on computer 'XXX' in group XXX -XXX -XXX' is above 90% for the l
  19. Hi Team, I wanted to request that Frontapp be added to the 3rd party management tool since we have about 150-180 users who use it. https://frontapp.com/ This is becoming increasing necessary since we are adding remote phone system to the Front app . Let me know if there is anything i can do to facilitate this need. Thank you, Sean Faria
  20. I would like to make a script that will run a batch file on my desktop. How do i do that?
  21. Sean Faria

    Custom Titles

    Hi Team, Has anyone tried the new feature custom titles? I have tried it with two applications and keep getting "Failed to read metadata". Can anyone help with this? Thank you, Sean Faria
  22. Hey all. I've enabled 2FA on my Pulseway account but I'm having an issue with it constantly prompting for 2FA every time I try to use Remote Control on a system I manage from the Pulseway Dashboard application. I have the setting enabled in the WebApp to refuce the frequency of the prompts but it doesn't seem to have made much of a difference. I seem to be getting prompted every time. I'd honestly rather get prompted once when I launch the Dashboard application then every single time I want to remote to a system. Is there a way to stop these constant 2FA prompts without disabling it
  23. Remote Control really needs the ability to both trigger a reboot and to automatically reconnect when the system you're connected to completes the restart. Having it immediately disconnect when a reboot is triggered (usually if it's running as a service, it should be able to hold the session open for things like the first phase of installing Windows updates) and having to manually try over and over again to see if the machine has completed its reboot is really frustrating when you're trying to solve an issue remotely that requires a lot of reboots or even when you're just trying to do a number
  24. I'm currently running Pulseway OnPrem (7.0.0 build 120 release 283), and I'm using Pulseway Remote Control (6.6.3). The issue I have experienced is that the remote control notification doesn't always show up on the client when I attempt to remote control a session. We have 150+ computers in our environment and sometimes it works fine, and sometimes it doesn't, and the different behavior can even occur on the same machine from time to time. Pulseway is configured to automatically allow the remote session if no one accept (or deny) the request within a minute, and I have notice
  25. Hi, having trouble discovering SNMP on Windows 8.1 pc, geting error: Rquest Timeout, have tried with Firewall off and the same error, the device already works with another requester, can anyone help?
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