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Posts posted by Paul
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Hi Stephen,
At a quick glance I do notice a space missing before the -class in the first line. Maybe this is the error you're seeing?
-Paul
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We are considering on implementing a different color for destructive actions. Would this work for you?
-Paul
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Hello,
You can put in "Personal" as the company name and it will let you go through. It's a valid point though, we'll discuss this internally.
-Paul
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It's coming out early next week.
-Paul
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Hi,
You can enable a setting that will only trigger 2FA prompts when you login into the Remote Control app rather than on login and on each session. You can find the setting in Server Admin (only available on the Team plan) -> Settings -> Security -> "Reduce 2FA Prompts on the Remote Control app".
-Paul
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Hi there,
I do apologise, when I have activated your trial subscription I have forgotten to remove the free account flag. Can you please try again now? I have also reset your trial period.
-Paul
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You'll find the trace.log file in the Pulseway installation directory.
-Paul
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Hi there,
That's very concerning indeed. Can you please enable diagnostic logging from the Pulseway Manager -> Settings -> Diagnostics then set the patch policy again and force it to run once. If you notice it goes into a restart loop again remove the policy and PM me the trace.log file. I'll investigate it right away.
Thanks,
-Paul
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Hi there,
I don't think that this event is caused by the Pulseway service itself. Try stopping the service and see if the events stop.
-Paul
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Hi there,
Thank you for your feedback. I concur that our mechanism of informing users of upcoming reboots is rudimentary however we'll definitely work on improving it.
-Paul
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Make sure that the Remote Control feature is enabled and it's also ticked under the Available Features tab in the Pulseway Manager app.
-Paul
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Hi @DuarteV,
Does it work to perform a CRAWL with another SNMP browser? Can you tell us what's the name of the tool? It's possible it's just trying to match some OIDs and use the values returned to determine the device type and from there it loads built-in MIBs. Our crawl function actually tries to iterate the values on the device itself but it's not an operation that all devices support.
-Paul
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Thanks Mike for your report. We'll look into the problem and get back with updates.
-Paul
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Yeah, by adding another system it will put you into the paid plan giving access to the Remote Control feature.
-Paul
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16 hours ago, Bren said:
Currently, any machine that is offline displays only the last know public IP address. It would be very useful if it could display all last known information. Such as serial number for example.
Hi Bren,
I do agree that it would be nice to display last known information for offline systems however right know you can still access certain information by running the asset report. It will still include the information it has on online systems.
-Paul
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Hi @JCrawford-BT,
Thank you for your feedback. We are heading towards supporting a dark user interface for the web application.
-Paul
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7 hours ago, CCPCTech said:
Thank you Paul on my second question.
It's been a week and my first question as to how I get the remote control feature to work and test before I commit to several hundred dollars a year hasn't been resolved. The sales department has not responded either.
I am preliminarily interested in purchasing this.
My main objective is remote access without EU input and always on, waiting for me to connect anytime I need to.
I have several stations this will be purchased for.
How may I try out the remote control feature?
I've activated a subscription for two weeks so you can give it a go. Let me know what you think of it .
-Paul
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Hi @StephenTheTech,
Configure the password on one agent then copy the following registry values from HKLM:\SOFTWARE\MMSOFT Design\PC Monitor: PreventChanges, PreventChangesPassword, PreventChangesPasswordCtrl and then simply use an automation script to push those registry settings. Look for the Set-ItemProperty powershell cmdlet.
-Paul
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@level42, Pulseway runs scripts as the SYSTEM account. HKEY Current User will be different for the SYSTEM account compared with the HKEY Current User for a logged in user. Try running powershell as the SYSTEM account using psexec and you'll be able to run scripts exactly as the Pulseway service runs them.
-Paul
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Try looking at the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\LastUsedUsername
-Paul
Force local user account password change
in Requests
Posted
Well $env:USERNAME relies on the current user and Pulseway runs in the context of the SYSTEM account. Try using this instead:
$user= get-wmiobject -class win32_computersystem | select-object username wmic UserAccount where name=$user set Passwordexpires=true $username = $user.username if ($username -like '*\*') { $idx = $username.LastIndexOf('\') $username = $username.Substring($idx + 1) } net user $username /logonpasswordchg:yes
It just removes the domain name or computer name from the username you get from WMI.
-Paul