[Start/Stop Hyper-V VMs from a script]

Hi Craig,

For sure, you can use PowerShell to control Hyper-V. See link: http://techgenix.com/administer-microsoft-hyper-v-command-line-cli/. Also you can enable the Hyper-V server module from the Pulseway Manager -> Server Modules -> Hyper-V as we have built-in support for managing Hyper-V.

-Paul

[3 party patch Management Frontapp mail client]

Hello Sean,

Thank you for your feedback! We've added it to our queue .

-Paul

[Custom Titles]

10 hours ago, kylorenisntdead said:

Can you please provide more information on why this is happening. here is the link

I've removed the link for your security. Basically iCloud and most other file sharing websites try to hide direct links to the files in order to prevent the spread of malware and to prevent abuse of their service. That being said, you do want to be able to download files without any user interaction on the site so you should host these files on a publicly accessible web server that you control, AWS S3 or a similar file hosting service which allows you to directly access the file and not a landing page which then links to the actual file.

-Paul

[Custom Titles]

5 minutes ago, kylorenisntdead said:

I too have the same issue but i am using an MSI. have tried Sharepoint, icloud, drop box. etx

Hi there,

I've checked your custom software titles and it seems that UC-ONE was successfully provisioned and Test has failed to provision because the iCloud link you've provided is not a direct link to the file so our provisioning system is receiving HTML text instead of the MSI file.

-Paul

[Wake up command failed. En WAN 4g android]

Hi there,

You may also need to setup port forwarding for wake on lan to work: https://www.howtogeek.com/192642/how-to-remotely-turn-on-your-pc-over-the-internet/.

-Paul

[How to login - credentials]

Hi Adrian,

Make sure you tick the use dedicated server box and enter your Team instance name as well. If you don't do this then the client apps will default to the Pro plan.

-Paul

[Custom Titles]

Hi there,

For the Pulseway 3rd party patching system to work you need to provide it with an MSI file, not an executable bootstrapper. MSIs enforce a certain standard that allows us to identify if the application is already installed and perform the installation or removal without any user interaction.

-Paul

[Need help to reinstall the agent]

Hi there,

Chances are that the agent was installed under a different user. You can reinstall it by deleting the service registration by running as an administrator:

sc delete "PC Monitor"

You don't really need to reinstall it, just open the Pulseway Manager app from C:\Program Files\Pulseway\PCMonitorManager.exe

-Paul

[Older Versions]

Hi there,

No, Pulseway's oldest supported Windows operating system is Windows XP and the server equivalent Windows Server 2003.

-Paul

[Device Rename Error. (Locally tested fine)]

When you run scripts through Pulseway they run as the local SYSTEM user which is the computer name with a dollar sign at the end. You could use a WMI query to get the username instead like this:

But make sure that you account for the case when there's no user logged into the system.

-Paul

[Install General Programs]

Hi there,

Yes, if you must use an executable installer then the automation scripts are there for you. Just upload the file on one of your web servers so your systems can reach it (dropbox works too but make sure you copy the direct link to the file) and then write a script that does the following:

a) Check to see if the software is installed

b) If the software is not installed, download and silently install it (make sure there's no user interaction required)

c) Reboot if necessary

-Paul

[Whitelist Pulseway IP in iptables]

Hi @spinto,

We use load balancers for high availability. Make sure you add all IP addresses that are resolved by the DNS lookup to your whitelist.

-Paul

[Country no in sign up list]

Hi,

There shouldn't be a problem if you select Caribbean from the list.

-Paul

["Start Remote Control Session" Grayed Out]

14 minutes ago, Johan Andersson said:

Thank you so much

Glad I could help. Enjoy using Pulseway !

-Paul

["Start Remote Control Session" Grayed Out]

5 minutes ago, Johan Andersson said:

Hi @Paul

Is there a chance you can add 2 weeks on my account as well? I'd really like to try out this feature.

For sure! I've activated the trial subscription .

-Paul

[Agent 7.0 crash]

Thanks for the report. We'll look into it.

-Paul

["Start Remote Control Session" Grayed Out]

22 hours ago, MrMill said:

Thanks Paul.  

I missed the info on the pricing page that explained that remote doesn't work on the free plan.  https://www.pulseway.com/pricing

 

That was quick. The feature is already available and working.  Connecting to the first system was super easy and straight forward.  I've only used it for a few hours but so far it looks like ill be paying for the starter plan since i only have a single system to remote to. 

Before you do that, drop me a message so I can revert the "free" status on your account so you won't end up paying for the 2 systems.

-Paul

["Start Remote Control Session" Grayed Out]

56 minutes ago, MrMill said:

Similar to the OP,   I have heard about Pulseway from LTT and want to give it a go but remote options are greyed out. 

I use/have used several enterprise remote management products like SCCM, Intune, Meraki, KACE, ect  at work but I want to give Pulseway a try for my own systems and so far its great except the remote function. That's an essential feature that I would be using.

Can I try it out ? 

For sure. I've activated a two week trials subscription. Let me know what you think of our remote control feature .

-Paul

[Subscription query]

1 minute ago, grumpywhale said:

So i saw pulseway on linus tech tips and thought due to the number of machines i run headless good idea, only i am confused on the pricing. If i am reading it right its just 2 devices for free then you pay for each additional is this right, are there any low cost options for non-commercial use? And if i pay for anything will that mean i have to pay for the 2 original as well?

Hi there,

The first two systems remain free, you only need to pay for the additional ones you wish to monitor. At this moment we only have volume discounts (through tiers and this is reflected on the pricing page on our website).

-Paul

[issue with public IP change notification using Load balancing router]

I'd recommend disabling the IP change notification because you don't care to be notified whenever the IP address changes, you only want to know what was the last known IP address which is displayed in the Pulseway app when the system is offline.

-Paul

[DoD and CMMC Acceptance?]

There's a minimum of 20 licenses for the Team plan (which supports the on-premise installation) and the cost is per license purchased (one workstation or server license per monitoring agent installation).

-Paul

[DoD and CMMC Acceptance?]

That would be exactly the same as the SaaS offering. You can check our prices at this link: www.pulseway.com/pricing.

-Paul

[DoD and CMMC Acceptance?]

Hey Voriana,

I'd be glad to answer your questions. As documented in the security white-paper we use industry standard security mechanism to prevent unauthorized access to your systems and to prevent others from listening to the communication between our applications. That being said, we also offer an on-premise offering where you can host your Pulseway server on your own infrastructure so you have a fully closed network monitoring solution.

-Paul

[PC keeps waking up after the latest update]

That would be:

s1.pulseway.com
s2.pulseway.com
s3.pulseway.com

-Paul

[Question about 'Processes' feature]

Hi Dan,

This is not yet available as a native feature on Pulseway however I personally remembered the following powershell line whenever I needed to tell two processes apart using Pulseway:

gwmi win32_process -Filter "name='svchost.exe'" | select processid, name, commandline | fl

-Paul