[Slowness]

Hi All, 

I have raised a ticket regarding this issue and the support team are reviewing it as we speak. I will update you all on the progress of this issue as soon as I learn what the solution is. 

Thanks a mill, 
Stefan 

[Windows 2022 servers offline, but working ???]

Hi @Ondrej Patrovic, 

Support is still reviewing the above issue, and I will make your current issue regarding your agent know also, could you please dm your email ID?

Thanks, 
Stefan 

[Monitoring for IBM i?]

I don't have any documentation on hand as it was a recommendation from a colleague, you could also do this with a windows VM but the monitoring possibilities might be limited

[Monitoring for IBM i?]

Hey Alejandro, 

Unfortunately we can't directly monitor IBM i but if you have another windows computer you can gain visibility of this through raspberry PI 

[3rd Party Patching System Maintenance: Wednesday Aug 30th 2:00am – 4:00am EST | 7:00 - 9:00am BST | 8:00 - 10:00am CEST]

Hi Everyone, 

As a result of migration to a new data structure, the software catalog service used in Pulseway’s Third Party Patching (3PP) product will be unavailable between 2:00am and 4:00am EST on Wednesday Aug 30^th.

 

Access to all other features will be unaffected.

 

We apologize for any inconvenience caused.

[Running PS script from Automation]

Hi @Nick Grey
 

Thanks for reaching out. Can I ask what the aim of the script is and what privilege level you are running it on? 

Thanks, 
Stefan 

[Reporting - See CPU + Machine - why is this so hard?]

Hi @AlexC

Thanks for reaching out! 

In Pulseway we have a built in template for this, just head to Reporting > Templates > Assets Overview. Here you can generate the report in PDF or a CSV format, schedule the report and directly send it to a desired email address. 
 

I hope this helps and if you have any more questions please let me know. 

Thanks, 
Stefan

[False positive notification]

Hi @Punit Patel

Thanks for reaching out. Would you be able to share a screenshot of the notification that is in question? 

Thanks a mill, 
Stefan 

[Excessive handles causing high memory usage]

Hi @EJ11

Thanks for reaching out, Id love to help you where I can, have you raised a support ticket? If not I can do so for you if you would like to forward me your Pulseway email ID and we can try and get this issue sorted. 

Thanks, 
Stefan 

[Pulseway Product Update Webinar - September 6th 11:00 am EST | 4:00pm BST | 5:00pm CEST]

We are excited to invite you all to our Product Update Webinar where we will be exploring what's for Pulseway 9.3 and looking ahead to 9.4. 

Throughout the Webinar we will be discussing: 

• New OS Patching rules including support for CVE/CVSS scores
• How to automatically distribute file with the new Managed Files feature
• New Virtualization Discovery, Topology and Management functionality 

Pulseway keeps on innovating so this is your chance to stay up-to-date with all the latest tools and features. 

REGISTER HERE

 

[Windows 2022 servers offline, but working ???]

Hi All, 

Thanks for reaching out, I have brought these issues to supports attention and they are working on it as we speak. I will keep this thread updates with any news and updates I receive as soon as I receive it. Apologies for any inconvenience caused by this. 

Thanks, 
Stefan 

 

[Adobe]

Hey @JSBTX

I have just raised a support tickets for this issue and have cc's you in the thread. 

 

[WEBINAR - Introducing Pulseway Endpoint Backup | 11:00 AM EST | 4:00 pm BST | 5:00pm CEST |]

Hey Everyone, 

We would like to invite you all to our Webinar on the 17th of August, where we will introduce you to Pulseway Endpoint Backup. This new and exciting cloud-native and direct-to-cloud technologies from Unitrends ensures the protection and continuity for workloads outside the data center, with complete resilience across your IT landscape. Join us and discover how Pulseway Endpoint Backup can secure and complete your IT stack.  

Register HERE

and if you can't make it, don't worry as you can always watch the Webinar on demand twos hours after we go live. 

We can't wait to see you there!

[Patch Policy: Server 2016 - Unable to search for Updates or install them (GUI) - greyed out]

@JSBTX

If you just click on my profile pic it will take you to my profile where you should see a message option on the screen if you can't find it let me know and I will dm you

[Patch Policy: Server 2016 - Unable to search for Updates or install them (GUI) - greyed out]

Hi Guys, 

I have raised the bug report with Support, if you like you can pass me on both your emails and I can CC you guys in the chain so that you can stay up to date on it's progress

Let me know. 

Thanks, 

Stefan 

[Running a report for Pulseway RMM]

Hi @JackC

What activity are you looking for? 

We have Executive report where you can just opt for notifications or audit report ( activities performed from Pulseway on the machine )

 

[Pulseway Agent for VDI Golden Image]

Hi @Michael Zipperer

Here is a intercom link that takes you though this process. If you need any more assistance please let me know! 

https://intercom.help/pulseway/en/articles/2367680-create-a-master-image-with-pulseway-agent

[Wrong alert for free memory on Linux Machines]

Hey Joerg, 

So the current release does not have changes associated to Memory or performance. Note : if the you are looking at the exact memory utilization you can follow the below steps

Configuration --> Profiles --> performance counters --> select machine and select category -->

 

 

[Error when trying to change Patch Management Policy on Workstation]

Hi @Josh M Thanks for reaching out. 

This means that another patch policy is already applied for the group the system is in.... To confirm, go to Configuration -> Organizations -> Expand the Organization then the site and lastly the agent group. This agent group will have a different patch policy applied. Edit and change the patch policy from here -> save.

I hope this helps and if you have any more questions please let me know

[Windows 10 to 11 Upgrade Prevention or Notifications]

Hi @JChiz4761

Thanks for reaching out. As you've mentioned we don't currently have a way to stop the manual updates, However in Pulseway 9.3 we will be introducing Windows Update configuration, where you will be able to prevent end users for executing and configuring windows updates as well as the ability to be notified before downloading and installing updates. 
 

Pulseway 9.3 is going to be with us very soon.

I hope this helps and if you have any more questions please let me know. 

Thanks, 

Stefan 

[Alert when offline files have not sync'd]

Hi @NoIdeaWhatImDoing

Unfortunately this feature isn't available through Pulseway, however if there is an event log entry you can populate this under 'Event Log Monitoring' via Profile -> Policies 

I hope this helps and if you have any other questions please let me know. 

Thanks, 
Stefan 

[HELP - Pulseway Tasks User Registry Update]

Hi @Peyton Young

Thanks for bringing this to my attention. I would like to raise this issue with support so if you could send on your Email Id connected with your Pulseway account I will CC you in my support communications. 

Thanks a mill, 

Stefan 

[Speed Test]

Hi @BobBrown

Sorry for the late reply I was on PTO 

If you would like to make a new feature request you are more than welcome too. Here is the link to our request a feature page which means your request will be seen directly by the Pulseway devs. Link

 

[Clone option (on Policies, scripts, profiles, whatever... "on everything")]

Hey @AXGui

Apologies for the late reply, I was on PTO 

Thanks for popping in you feature request we always love to hear what our customer want and need. In the future you can also pop the request in here so it can be seen by the devs directly. 

Thanks again, 

Stefan 

[Unable to Register New System]

Hi @ChittyNas

Apologies for the late reply, I was on PTO 

Are you still facing the above issue? If so please let me know and I'll help you out.