Jump to content

StefanMcl_Pulseway

Administrators
  • Posts

    191
  • Joined

  • Last visited

Everything posted by StefanMcl_Pulseway

  1. Hey @at26574 Thanks for reaching out, we should be be able to install those updates once you have that option selected in the screen shot, I believe though that if the updates are not related to the OS that it may need to be done through our Third Party Patching service. Let me know if this makes sense and if you have any question please let me know! Thanks, Stefan
  2. Hello everyone, We would like to inform that on Saturday, Mar 23, between 12:00 am - 4:00 am ET, we will be conducting scheduled maintenance to upgrade our servers. During this period, you may experience some minimal downtime as our servers will be upgrading. Thank you for your understanding and cooperation. Pulseway Team
  3. Hey @JpBIT Thanks for reaching out, Could you please share with me your code and the format you get when you run the code on the the machine? Thanks a mill Stefan
  4. Hey @ic-kfisc Thanks for reaching out! This seems like a bug so could you please forward me your Pulseway email and I will raise a ticket on your behalf. Thanks a mill, Stefan
  5. Hey @woto Could you possibly check the Monitoring Policy / Profile and check that you have the startup notification enabled? If it is I will re-engage support and raise a ticket for you! Thanks, Stefan
  6. Hey @woto can you please forward me your ticket number so I can see why support are not following up. I have also reached out them enquiring about this and will let you know as soon as I hear anything! Thanks, Stefan
  7. Hey @Maciej Szupiluk Thanks for reaching out, Could you please share with me a screenshot of the email notifications you received? Thanks a mill
  8. Hey @ACV-ATS Thanks fro reaching out! So we don't currently have a filter in Service Desk to show this but you can go to Finance > Billing Review > Charges and do a search here to show all tickets/projects which has pending charges (not yet invoiced) Let me know if this helps and if you have any more questions please let me know! Thanks, Stefan
  9. Hey @Buckeyes Thanks for reaching out! The policy can be changed by navigating to Configuration > Organizations. Check if the policy is directly applied on the group or if it is inherited. The policy has to be removed from the org/site/agent group to apply the policy manually or move the endpoint which requires a new policy to a new agent group and apply new policy. Let me know if this makes sense and if you have any more question please let me know! Thanks, Stefan
  10. Hi @juniordata Thanks for reaching out! You should have an option to scroll and look at the screenshot. If this isn't the case could you forward me your Pulseway email and I will raise a ticket on your behalf. Thanks a mill, Stefan
  11. Hey @Bwilson Thanks for reaching out - so To re-authenticate : On the dashboard > go to setting (under tools ). Under the account tab > under the server name , put in the instance name > then authenticate. Let me know if this works and if not I will raise a ticket for you! Thanks
  12. Hey @Garrett B Thanks for reaching out, So you should have admin credentials which allow you to access/run anything on all of the devices in the chosen org as this is a part of our security. Try using the general admin credentials you have for pulseway and see if that works. Let me know if this works and if not I will raise a support ticket for you! Thanks, Stefan
  13. Hey @Mike Leger Thanks for reaching out! From what I can tell The output is formatted as Table. But type is TEXT. Only free text can be output and Table format is not supported. Let me know if this makes any sense and if you have any other questions please feel free to reach out any time. Thanks, Stefan
  14. Hi @fabrug Thank for reaching out This issue is this being worked through but I would still like to raise a ticket on your behalf as we are seeing differences in the issue with other users. So if possible could you DM me your Pulseway email ID and or Instance name and I will raise the ticket on your behalf! Thanks a mill, Stefan
  15. Hello everyone, We would like to inform that on Saturday, Feb 24, between 12:00 am - 4:00 am ET, we will be conducting scheduled maintenance to upgrade our servers. During this period, you may experience some minimal downtime as our servers will be upgrading. Thank you for your understanding and cooperation. Pulseway Team
  16. Hey @Tomas Söderbergh So as of now we can't restrict access only for remote control functions for users only. Either they will have no access to the system or full access to the system. Let me know if there are any questions please let me know! Thanks, Stefan
  17. Hey @jean-francois Thanks for reaching out! It seems that from the data in the image, that its possible that the thresholds for low storage have not been met yet, hence the lack of notification. If you have any more questions please let me know! Thanks, Stefan
  18. Hey @jphipps Are you handling an exe and MSI file? if it is an MSI file please check this Article here: https://intercom.help/pulseway/en/articles/4523339-hosting-3rd-party-patching-msi-files-on-public-cloud-storage-providers Thanks, Stefan
  19. Hey @Maciej Szupiluk Thanks for reaching out. If you add the #[%Ticket Number%]# in your Subject field your replies will go to the same ticket instead of creating a new one! Let me know if this helps solve your question and if you need anything else. Thanks, Stefan
  20. Hey @canterro Thanks for reaching out! If you do not want to push this update , then yes this rule can be applied and let the be under description. Also since you want to avoid this patch , move it to the top of the rules. I hope this helps and clears up any confusion regarding this and if you have any more questions please let me know! Thanks Stefan
  21. Hey @peterwgs Stefan here, thanks for reaching out. I was looking into this and I think it may be a case for support so if its not too much hassle could you forward me either your instance name or your Pulseway email and I will raise the ticket on your behalf. Thanks, Stefan
  22. @Lukasz I am posting about this today so keep your eyes peeled!
  23. 🚀 Pulseways Policy Management Engine Revamp: A Game-Changer for IT Pros! Hey Everyone! Pulseway 9.5 is here and we are starting off with a bang as the latest update is nothing short of a revolution, bringing a slew of upgrades that promise to make your life easier and your systems more secure. Here’s the lowdown on what’s new and why you should be excited: 🎯 Precision Targeting in the Policy Editor: No more one-size-fits-all. Tailor your policies with sniper-like precision directly in the editor. Say hello to seamless Selection Previews and goodbye to manual hassles. 🌍 All Organizations, Now in One Place: Managing policies across organizations just got a whole lot easier. With the introduction of an "All Organizations" object, you can now blanket-cover all current and future orgs under one policy umbrella. 🔌 Extensions Unleashed: Customize policies for specific device subsets with Extensions. This powerful feature allows you to tweak settings for certain OS types, device types, and manufacturers, ensuring that your policies are as nuanced as your IT environment. 📊 Cumulative vs. Non-cumulative Profiles: Pulseway introduces a game-changing distinction between Cumulative and Non-cumulative Profiles. Layer those monitoring profiles without a hitch or choose device configuration profiles for a one-and-done approach. The choice is yours! 👀 Effective Settings Visibility: Ever wonder if your policies are actually being applied as you intended? Wonder no more. Effective Settings provide a crystal-clear view of what's applied and where, ensuring you're always in the know. 🎨 UI/UX Overhaul: Navigating Pulseway has never felt smoother. With enhancements across the board—from the Policies Page to the Device Card—your user experience just got a major upgrade. 📦 Basic Profiles and Policies Package: Getting started with Pulseway? The new Basic Package offers a streamlined entry point to policy management, perfect for small teams and simple setups. If you want to dive into the details of our Policy revolution you can do so HERE an if you are dying to try Pulseways latest update start a free trial and join the revolution! Whether you’re a seasoned IT professional or just getting your feet wet, these updates are designed to make your policy management more intuitive, effective, and, dare we say, enjoyable. 🎉💻 And finally be sure to stay tuned as we have way more features within Pulseway 9.5 to explore!
  24. PULSEWAY 9.5 IS HERE - AND WE HAVE SOME KILLER FEATURES IN STORE Join us on February 20th for our live webinar where we dive into the details of Pulseway 9.5 and showcase some amazing new features that you are bound to love! SAVE YOUR SEAT HERE: https://event.on24.com/wcc/r/4486126/71980A04FE5F5239EF3BB12BC3896CEC?partnerref=cmng_st_rd_9.5amweb
  25. Hey @sam.evans Thanks for reaching out, I have attached a PDF that will assist with the patching issue - With regards to reporting, what type of reports were you looking to run? Thanks, Stefan MacOS - Install Updates using Automation or Terminal 1 (1).pdf
×
×
  • Create New...