Jump to content

StefanMcl_Pulseway

Administrators
  • Posts

    191
  • Joined

  • Last visited

Profile Information

  • Location
    Dublin

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. Hey @at26574 Thanks for reaching out, we should be be able to install those updates once you have that option selected in the screen shot, I believe though that if the updates are not related to the OS that it may need to be done through our Third Party Patching service. Let me know if this makes sense and if you have any question please let me know! Thanks, Stefan
  2. Hello everyone, We would like to inform that on Saturday, Mar 23, between 12:00 am - 4:00 am ET, we will be conducting scheduled maintenance to upgrade our servers. During this period, you may experience some minimal downtime as our servers will be upgrading. Thank you for your understanding and cooperation. Pulseway Team
  3. Hey @JpBIT Thanks for reaching out, Could you please share with me your code and the format you get when you run the code on the the machine? Thanks a mill Stefan
  4. Hey @ic-kfisc Thanks for reaching out! This seems like a bug so could you please forward me your Pulseway email and I will raise a ticket on your behalf. Thanks a mill, Stefan
  5. Hey @woto Could you possibly check the Monitoring Policy / Profile and check that you have the startup notification enabled? If it is I will re-engage support and raise a ticket for you! Thanks, Stefan
  6. Hey @woto can you please forward me your ticket number so I can see why support are not following up. I have also reached out them enquiring about this and will let you know as soon as I hear anything! Thanks, Stefan
  7. Hey @Maciej Szupiluk Thanks for reaching out, Could you please share with me a screenshot of the email notifications you received? Thanks a mill
  8. Hey @ACV-ATS Thanks fro reaching out! So we don't currently have a filter in Service Desk to show this but you can go to Finance > Billing Review > Charges and do a search here to show all tickets/projects which has pending charges (not yet invoiced) Let me know if this helps and if you have any more questions please let me know! Thanks, Stefan
  9. Hey @Buckeyes Thanks for reaching out! The policy can be changed by navigating to Configuration > Organizations. Check if the policy is directly applied on the group or if it is inherited. The policy has to be removed from the org/site/agent group to apply the policy manually or move the endpoint which requires a new policy to a new agent group and apply new policy. Let me know if this makes sense and if you have any more question please let me know! Thanks, Stefan
  10. Hi @juniordata Thanks for reaching out! You should have an option to scroll and look at the screenshot. If this isn't the case could you forward me your Pulseway email and I will raise a ticket on your behalf. Thanks a mill, Stefan
  11. Hey @Bwilson Thanks for reaching out - so To re-authenticate : On the dashboard > go to setting (under tools ). Under the account tab > under the server name , put in the instance name > then authenticate. Let me know if this works and if not I will raise a ticket for you! Thanks
  12. Hey @Garrett B Thanks for reaching out, So you should have admin credentials which allow you to access/run anything on all of the devices in the chosen org as this is a part of our security. Try using the general admin credentials you have for pulseway and see if that works. Let me know if this works and if not I will raise a support ticket for you! Thanks, Stefan
  13. Hey @Mike Leger Thanks for reaching out! From what I can tell The output is formatted as Table. But type is TEXT. Only free text can be output and Table format is not supported. Let me know if this makes any sense and if you have any other questions please feel free to reach out any time. Thanks, Stefan
  14. Hi @fabrug Thank for reaching out This issue is this being worked through but I would still like to raise a ticket on your behalf as we are seeing differences in the issue with other users. So if possible could you DM me your Pulseway email ID and or Instance name and I will raise the ticket on your behalf! Thanks a mill, Stefan
  15. Hello everyone, We would like to inform that on Saturday, Feb 24, between 12:00 am - 4:00 am ET, we will be conducting scheduled maintenance to upgrade our servers. During this period, you may experience some minimal downtime as our servers will be upgrading. Thank you for your understanding and cooperation. Pulseway Team
×
×
  • Create New...