StefanMcl_Pulseway

Hi @Andrew Parkins Thanks for reaching out! We are actually implementing a Patch Status page in our upcoming, release Pulseway 9.7. Check out the discord to see some early previews of the latest features and we will update the Forum soon with the full release. Thanks, Stefan

Hey @Nordic Perfect I will reach out to Nora today and get this sorted for you - side note I just redacted your email address so that it wasn't public view. Thanks, Stefan

Hey @Nordic Thanks for reaching out, you can definitley get Pulseway for Personal use, If you reach out to your current account manger and mention this to them they should be able to get you set up with a personal account via your personal email tat is separate to your schools account. If you like I can get this arranged for you just forward me either the email attached to your current Pulseway or you Account managers name! Thanks, Stefan

Hey @Tryp1c_ac3 Thanks for reaching out, This is most definitley a bug and I am going to raise this with support. Could you please share with me your Pulseway email address so I can CC you in the communications. Thanks Stefan

Hey @ENABLE Technologies Group Thanks for reaching out, are these notification coming thought from machines, or are they attached to triggers/workflows. Thanks, Stefan

Hey @avinash.udavant Thanks for reaching out. Does this time frame stay for 1 month always or changes? We do have a To-Dos option on the ticket which won't send notification but will show up on the portal under to-dos. We can also look at the scenario where the license has to be removed after the month. You can create a workflow stating if the ticket is idle for x number of hours then send a notification and then you can add conditions like status - closed, issue type and sub-issue type. Let m know if this helps and if you need anything else. Thanks, Stefan

Hey @Daniel350 Thanks for reaching out and bringing this to my attention. I'm sorry that you are running into issues regarding the deletion of offline devices, if you like I can raise a support ticket in your name and get this resolved, all you have to do is DM me your Pulseway email ID so that I can CC you and keep you in the loop. Let me know if you have any other questions and if you need a hand with anything else. Thanks, Stefan

Hello everyone, We would like to inform that on Saturday, June 22, between 12:00 am - 4:00 am ET, we will be conducting scheduled maintenance to upgrade our servers. During this period, you may experience some minimal downtime as our servers will be upgrading. Thank you for your understanding and cooperation. Pulseway Team

Hi @Derrick Thanks for getting in touch and apologies for the late response. I had raised a ticket for previous users and upon investigation the support team are still liasing with the user on solving this issue. If you like I can raise a separate ticket for you as I believe that there is a resolution that the support team can provide by remoting into your machine. Just forward me your Pulseway email ID and I can get you in touch with support. Thanks, Stefan

Hey @Ahmad Thanks a mill for bringing this to our attention, I'm going to raise this issue with support and I was wondering if you would like to be involved in the update process? If so forward me our pulseway email ID and I can CC you in the ticket. Thanks again Stefan

Hey @Avijit So interactive, conditional troubleshooters can be used to ask questions, provide answers, and run self remediation scripts and tasks based on user input. Pulseways Client Portal can be used to standardize IT processes, empower end-users and reduce the workload on your support team: Here is a video that dives into this more With the client portal you ou can now create interactive, conditional troubleshooters that can be used to ask questions, provide answers, and run self remediation scripts and tasks based on user input. Pulseway's Client Portal can be used to standardize IT processes, empower end-users and reduce the workload on your support team The attached videos should definitley help you out but should you need any more assistance please let me know! Thanks Stefan

Hey @DeWaynes Thanks a mill for reaching out. Seeing as your request has a good bit of code, I'm going to open a support ticket for you so that our techs can review it better, so if it's not too much hassle please forward me your Pulseway email id so that I can CC you in the ticket and get your issue resolved! Thanks Stefan

Pulseway 9.6 is Here to Transform Your IT Management! 🚀 Get ready to scale your IT operations with Pulseway's latest release, version 9.6! We're bringing greater control and extended capabilities over a vast array of devices, making your IT management smoother than ever. Here's what's new: 👀 Enhanced Device Monitoring: SNMP Monitoring: Set alerts based on value changes, introducing Context Targeting within root Policies for precise tracking. Service Monitoring: Notifications for missing services on Windows agents, with updates for other platforms coming soon! 🔧 Robust Patch Management: Stay informed with notifications for pending patches, errors during patching, and more, customizable to fit your workflow. 🖥️ MACos Remote Control: Gain access even when no user is logged in, with further enhancements on the way. 🤖 Automation Made Easy: Execute Workflow Actions as the Current User, expanding automation capabilities to user-specific contexts like never before! 🔗 Seamless Autotask Integration: Connect and streamline your IT service management with enhanced integration options. 🛠️ UI and Other Feature Enhancements: Improved navigation, additional monitoring tools, API enhancements, and crucial bug fixes for a smoother experience. 🎯 Policy Extensions with Explicit Targeting: Precisely target devices with new extensions, now with Explicit and Dynamic Targeting options. 🔍 New Workflow Templates: From Disk Cleanup to Desktop Wallpaper settings, automate daily tasks efficiently and effortlessly. 💾 Double-byte Language Support: Enhanced support for double-byte characters, ensuring data integrity across languages. 📊 Agent Diagnostic Logging: Enable diagnostic logging remotely and collect logs without disturbing the end-user, exclusively on Windows agents. 🔄Integration and Navigation Updates: Navigate easily with updated module names and enhanced search capabilities in the left navigation pane. 📊 Storage and Service Monitoring Upgrades: Granular monitoring for Windows agents now, with support for macOS, Linux, and BSD coming soon. 🔧 Other Enhancements Include: Renaming Devices: Easily rename devices right from the Device Card, with options to reset to default names. Advanced Reporting: New datasets and templates for deeper insights and reporting capabilities. Enhanced Services Monitoring: Now extended to Linux and BSD agents. API Improvements: New endpoints and enhancements to boost integration and automation capabilities. To see these brand new features in action be sure your don't miss our live Webinar on May 21st HERE and if your new to Pulseway dive in and try it for free

Hi @pcfaguiar This looks correct to me. I'm assuming you are using the SAAS version and are based in EMEA? Thanks, Stefan

Hi @Joseph Anderson You should be able to get this information from the advanced templated but you will have to so it via the new custom templates feature Thanks Stefan