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StefanMcl_Pulseway

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Everything posted by StefanMcl_Pulseway

  1. Hey @Tomas Söderbergh So as of now we can't restrict access only for remote control functions for users only. Either they will have no access to the system or full access to the system. Let me know if there are any questions please let me know! Thanks, Stefan
  2. Hey @jean-francois Thanks for reaching out! It seems that from the data in the image, that its possible that the thresholds for low storage have not been met yet, hence the lack of notification. If you have any more questions please let me know! Thanks, Stefan
  3. Hey @jphipps Are you handling an exe and MSI file? if it is an MSI file please check this Article here: https://intercom.help/pulseway/en/articles/4523339-hosting-3rd-party-patching-msi-files-on-public-cloud-storage-providers Thanks, Stefan
  4. Hey @Maciej Szupiluk Thanks for reaching out. If you add the #[%Ticket Number%]# in your Subject field your replies will go to the same ticket instead of creating a new one! Let me know if this helps solve your question and if you need anything else. Thanks, Stefan
  5. Hey @canterro Thanks for reaching out! If you do not want to push this update , then yes this rule can be applied and let the be under description. Also since you want to avoid this patch , move it to the top of the rules. I hope this helps and clears up any confusion regarding this and if you have any more questions please let me know! Thanks Stefan
  6. Hey @peterwgs Stefan here, thanks for reaching out. I was looking into this and I think it may be a case for support so if its not too much hassle could you forward me either your instance name or your Pulseway email and I will raise the ticket on your behalf. Thanks, Stefan
  7. @Lukasz I am posting about this today so keep your eyes peeled!
  8. 🚀 Pulseways Policy Management Engine Revamp: A Game-Changer for IT Pros! Hey Everyone! Pulseway 9.5 is here and we are starting off with a bang as the latest update is nothing short of a revolution, bringing a slew of upgrades that promise to make your life easier and your systems more secure. Here’s the lowdown on what’s new and why you should be excited: 🎯 Precision Targeting in the Policy Editor: No more one-size-fits-all. Tailor your policies with sniper-like precision directly in the editor. Say hello to seamless Selection Previews and goodbye to manual hassles. 🌍 All Organizations, Now in One Place: Managing policies across organizations just got a whole lot easier. With the introduction of an "All Organizations" object, you can now blanket-cover all current and future orgs under one policy umbrella. 🔌 Extensions Unleashed: Customize policies for specific device subsets with Extensions. This powerful feature allows you to tweak settings for certain OS types, device types, and manufacturers, ensuring that your policies are as nuanced as your IT environment. 📊 Cumulative vs. Non-cumulative Profiles: Pulseway introduces a game-changing distinction between Cumulative and Non-cumulative Profiles. Layer those monitoring profiles without a hitch or choose device configuration profiles for a one-and-done approach. The choice is yours! 👀 Effective Settings Visibility: Ever wonder if your policies are actually being applied as you intended? Wonder no more. Effective Settings provide a crystal-clear view of what's applied and where, ensuring you're always in the know. 🎨 UI/UX Overhaul: Navigating Pulseway has never felt smoother. With enhancements across the board—from the Policies Page to the Device Card—your user experience just got a major upgrade. 📦 Basic Profiles and Policies Package: Getting started with Pulseway? The new Basic Package offers a streamlined entry point to policy management, perfect for small teams and simple setups. If you want to dive into the details of our Policy revolution you can do so HERE an if you are dying to try Pulseways latest update start a free trial and join the revolution! Whether you’re a seasoned IT professional or just getting your feet wet, these updates are designed to make your policy management more intuitive, effective, and, dare we say, enjoyable. 🎉💻 And finally be sure to stay tuned as we have way more features within Pulseway 9.5 to explore!
  9. PULSEWAY 9.5 IS HERE - AND WE HAVE SOME KILLER FEATURES IN STORE Join us on February 20th for our live webinar where we dive into the details of Pulseway 9.5 and showcase some amazing new features that you are bound to love! SAVE YOUR SEAT HERE: https://event.on24.com/wcc/r/4486126/71980A04FE5F5239EF3BB12BC3896CEC?partnerref=cmng_st_rd_9.5amweb
  10. Hey @sam.evans Thanks for reaching out, I have attached a PDF that will assist with the patching issue - With regards to reporting, what type of reports were you looking to run? Thanks, Stefan MacOS - Install Updates using Automation or Terminal 1 (1).pdf
  11. Hello everyone, We would like to inform you that on Saturday, January 20, between 12:00 am - 4:00 am ET, we will be conducting scheduled maintenance to upgrade our servers. During this period, you may experience some minimal downtime as our servers will be upgrading. Thank you for your understanding and cooperation. Pulseway Team
  12. Hey @R.Rupert There are a number of ways to do it, When running anything through Pulseway, it will default to running as the system account. So trying to run those commands through Pulseway, you're opening the program (if it even supports non-interactive) as the system account, and no user will see it. You could check processes to confirm that though. You would need to run it under user context and right now, Pulseway only has that ability to do this if you log onto the machine in question, open Pulseway Manager, go to Settings - Runtime and scroll to the bottom to Enable PowerShell User Impersonation. This will run scripts through Pulseway as the user you entered. Here is a link to the article for more info - LINK I hope this helps and if you need any more help please let me know! Thanks, Stefan
  13. Hey @hayri Thanks for reaching out, If you follow this LINK it will take you an article which delves into all the info about custom titles and such. Let me know if this helps and if you have any other questions please let me know. Thanks, Stefan
  14. Hello everyone, We would like to inform that on Saturday, January 6, between 12:00 am - 4:00 am ET, we will be conducting scheduled maintenance to upgrade our servers. During this period, you may experience some minimal downtime as our servers will be upgrading. Thank you for your understanding and cooperation.
  15. Hey @owain.bacon Thanks for reaching out and apologies for the late reply! So forwarded emails will not be created as a primary user contact. The contact will be whoever sent the email to email parser. I suggest you ask users to send emails directly to the email parser. Let me know if this makes sense and if you need anything else please let me know! Thanks a mill, Stefan
  16. Hey @ACPulse Thanks for reaching out, So a distributed list can not be added, they could set the priority for these threshold notifications. I hope this helps and if you have any other questions please let me know! Thanks, Stefan
  17. Hi @Leon from AIOI No Problem at all, I have just raised a support tickets for you there in which you are CC''d and I will be following the case with you and support. If you need anything else please let me know! Thanks, Stefan
  18. Hi @rmac2006 I just raised the ticket or you there! Thanks, Stefan
  19. Hi @rmac2006 I enquired about this and I need to raise a support ticket on your behalf, please forward me your Pulseway email ID so I can keep you in the loop. Thanks, Stefan
  20. @pax0707 It should work after you reinstall the Pulseway agent!
  21. Hi All, Following on from the email you were sent on Thursday 30th November, I am writing to confirm the date of your migration to the new European data centre. Your Account Manager will reach out to you with more information regarding your migration date and time and for more information on the move and what it will mean for you check out the following article https://intercom.help/pulseway/en/articles/8656795-migration-of-eu-data-center This migration will deliver improved performance as we continue to grow, as well as giving you access to the Reporting advanced templates that deliver a whole new level of insight into your environment. Thank you for your cooperation
  22. Hey @ryley2637 I have just gotten in contact with support to receive a stratus update and will ensure that once I know more, you will too. Thanks, Stefan
  23. Ok Great, Thanks for letting me now guys i will check in and see what the status is
  24. Hi All, I have an update for you all and I want to thank you all for your patience. The Windows and Mac devices that were affected should have been solved earlier this week and you now should be able to set up as desired. For Linux users there was a bit more work to be done but I'm happy to announce that the fix has been passed through QA and is being released sometime to day so, expect the issue to be rectified in the 24 hours approximately. Again I want to thank you all for you cooperation and patience and if anyone needs assistance with anything else please let me know. Have a nice weekend everyone, Stefan
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