General

200 topics in this forum

1. Creating new managers

   By Daan, 19 hours ago
   • 0 replies
   • 31 views
   • 
   • Daan
   • 19 hours ago

2. Parser not creating tickets

   By Daan, November 8
   • 4 replies
   • 462 views
   • 
   • Daan
   • 22 hours ago

3. Also enable adjusting multiple tickets in Service Desk/Unknown Tickets

   By AXGui, July 9   

   • feature request
   • webapp
   • 1 reply
   • 509 views
   • 
   • rix
   • October 22

4. Use in other language's

   By Toranit, September 8
   • 2 replies
   • 513 views
   • 
   • Toranit
   • September 18

5. Lost Access to MFA codes

   By DmitryG, September 4
   • 1 reply
   • 242 views
   • 
   • Anne
   • September 6

6. Copy profiles and Policies

   By ITiseasy, August 2
   • 0 replies
   • 440 views
   • 
   • ITiseasy
   • August 2

7. Ticket creating of forwarded emails from tech

   By RandyChuck, February 9   

   • feature request
   • 1 reply
   • 853 views
   • 
   • DougH000
   • July 30

8. Feature Request - PSA - add options to Tickets/pull-down menu/Update

   By AXGui, July 29
   • 0 replies
   • 219 views
   • 
   • AXGui
   • July 29

9. Feature Request: Sorting order of the Columns in Workflow (and add column [Description])

   By AXGui, July 9   

   • feature request
   • webapp
   • 0 replies
   • 281 views
   • 
   • AXGui
   • July 9

10. Feature request: Make it possible to add disks to manual added hardware assets

    By AXGui, July 5   

    • feature request
    • webapp
    • 0 replies
    • 367 views
    • 
    • AXGui
    • July 5

11. Feature request: Make it possible to have manual added hardware assets added to a ticket automaticly

    By AXGui, July 5   

    • feature request
    • webapp
    • 0 replies
    • 317 views
    • 
    • AXGui
    • July 5

12. Feature request: integrate with Domotz (PSA and RMM)

    By AXGui, July 5   

    • feature request
    • 0 replies
    • 329 views
    • 
    • AXGui
    • July 5

13. Workflow rule to notify primary resource when ticket is assigned

    By RandyChuck, May 29, 2022
    • 2 replies
    • 1.3k views
    • 
    • Luis B
    • July 2

14. Notification email for already closed tickets

    By avinash.udavant, June 27   

    • configuration
    • 1 reply
    • 598 views
    • 
    • Anne
    • June 27

15. PSA projects add departments

    By NoobTube, June 4
    • 0 replies
    • 408 views
    • 
    • NoobTube
    • June 4

16. How to incremental bill

    By RandyChuck, May 30
    • 0 replies
    • 427 views
    • 
    • RandyChuck
    • May 30

17. Clickable phone number

    By Maciej Szupiluk, November 26, 2023   

    • feature request
    • 1 reply
    • 756 views
    • 
    • RandyChuck
    • May 30

18. Error on web portal + app login

    By csche93, May 4
    • 0 replies
    • 529 views
    • 
    • csche93
    • May 4

19. Report to list systems/assets with refresh cycle information

    By kevinobrien, May 2
    • 0 replies
    • 399 views
    • 
    • kevinobrien
    • May 2

20. Add Service Desk Filter

    By ACV-ATS, March 12
    • 1 reply
    • 1.4k views
    • 
    • Anne
    • March 13

21. Small rant about missing details

    By Nick530, December 12, 2023
    • 0 replies
    • 871 views
    • 
    • Nick530
    • December 12, 2023

22. Service Desk : able to use AND or OR statements in the title (and other fields?)

    By AXGui, December 11, 2023   

    • feature request
    • 0 replies
    • 705 views
    • 
    • AXGui
    • December 11, 2023

23. CRM-creating accounts should have the option to create account in RMM yes/no

    By AXGui, December 11, 2023   

    • feature request
    • 0 replies
    • 570 views
    • 
    • AXGui
    • December 11, 2023

24. PSA ticket email notification does not include addons

    By ITiseasy, October 31, 2023
    • 1 reply
    • 900 views
    • 
    • Anne
    • November 2, 2023

25. Asset Tag Generation

    By randy_srs, October 21, 2023
    • 1 reply
    • 846 views
    • 
    • Anne
    • October 23, 2023