General

201 topics in this forum

1. PSA Ai Assist is Here! ​🚀​

   By Mariale_Pulseway, Tuesday at 03:28 PM
   • 0 replies
   • 63 views
   • 
   • Mariale_Pulseway
   • Tuesday at 03:28 PM

2. Creating new managers

   By Daan, November 20
   • 1 reply
   • 320 views
   • 
   • Mariale_Pulseway
   • November 21

3. Parser not creating tickets

   By Daan, November 8
   • 4 replies
   • 621 views
   • 
   • Daan
   • November 20

4. Also enable adjusting multiple tickets in Service Desk/Unknown Tickets

   By AXGui, July 9   

   • feature request
   • webapp
   • 1 reply
   • 579 views
   • 
   • rix
   • October 22

5. Use in other language's

   By Toranit, September 8
   • 2 replies
   • 575 views
   • 
   • Toranit
   • September 18

6. Lost Access to MFA codes

   By DmitryG, September 4
   • 1 reply
   • 289 views
   • 
   • Anne
   • September 6

7. Copy profiles and Policies

   By ITiseasy, August 2
   • 0 replies
   • 487 views
   • 
   • ITiseasy
   • August 2

8. Ticket creating of forwarded emails from tech

   By RandyChuck, February 9   

   • feature request
   • 1 reply
   • 899 views
   • 
   • DougH000
   • July 30

9. Feature Request - PSA - add options to Tickets/pull-down menu/Update

   By AXGui, July 29
   • 0 replies
   • 260 views
   • 
   • AXGui
   • July 29

10. Feature Request: Sorting order of the Columns in Workflow (and add column [Description])

    By AXGui, July 9   

    • feature request
    • webapp
    • 0 replies
    • 326 views
    • 
    • AXGui
    • July 9

11. Feature request: Make it possible to add disks to manual added hardware assets

    By AXGui, July 5   

    • feature request
    • webapp
    • 0 replies
    • 411 views
    • 
    • AXGui
    • July 5

12. Feature request: Make it possible to have manual added hardware assets added to a ticket automaticly

    By AXGui, July 5   

    • feature request
    • webapp
    • 0 replies
    • 366 views
    • 
    • AXGui
    • July 5

13. Feature request: integrate with Domotz (PSA and RMM)

    By AXGui, July 5   

    • feature request
    • 0 replies
    • 390 views
    • 
    • AXGui
    • July 5

14. Workflow rule to notify primary resource when ticket is assigned

    By RandyChuck, May 29, 2022
    • 2 replies
    • 1.4k views
    • 
    • Luis B
    • July 2

15. Notification email for already closed tickets

    By avinash.udavant, June 27   

    • configuration
    • 1 reply
    • 646 views
    • 
    • Anne
    • June 27

16. PSA projects add departments

    By NoobTube, June 4
    • 0 replies
    • 444 views
    • 
    • NoobTube
    • June 4

17. How to incremental bill

    By RandyChuck, May 30
    • 0 replies
    • 479 views
    • 
    • RandyChuck
    • May 30

18. Clickable phone number

    By Maciej Szupiluk, November 26, 2023   

    • feature request
    • 1 reply
    • 813 views
    • 
    • RandyChuck
    • May 30

19. Error on web portal + app login

    By csche93, May 4
    • 0 replies
    • 590 views
    • 
    • csche93
    • May 4

20. Report to list systems/assets with refresh cycle information

    By kevinobrien, May 2
    • 0 replies
    • 433 views
    • 
    • kevinobrien
    • May 2

21. Add Service Desk Filter

    By ACV-ATS, March 12
    • 1 reply
    • 1.4k views
    • 
    • Anne
    • March 13

22. Small rant about missing details

    By Nick530, December 12, 2023
    • 0 replies
    • 918 views
    • 
    • Nick530
    • December 12, 2023

23. Service Desk : able to use AND or OR statements in the title (and other fields?)

    By AXGui, December 11, 2023   

    • feature request
    • 0 replies
    • 754 views
    • 
    • AXGui
    • December 11, 2023

24. CRM-creating accounts should have the option to create account in RMM yes/no

    By AXGui, December 11, 2023   

    • feature request
    • 0 replies
    • 609 views
    • 
    • AXGui
    • December 11, 2023

25. PSA ticket email notification does not include addons

    By ITiseasy, October 31, 2023
    • 1 reply
    • 951 views
    • 
    • Anne
    • November 2, 2023