Bugs

I setup port monitoring on port 443 localhost and I get a red blob. Web monitoring works on same.

This is more of an oddity than anything else, but it appears the group notification counter on the Windows 8 App doesn't work. One group shows six notifications on the group screen, but counting manually from the computers I only count five. A number of other groups show four, but a manual count only shows two. The overall notification count is correct. I checked Windows Phone and iOS and neither of these seem to have the issue. Just thought I would let you know.

Hi. Not sure is it reported, but service takes all free memory and in the end dies. Sometimes there are few KB left and I can log in and stop/start service. Happens every two weeks approximately. BR, Eph

"https://ws3.pulseway.com/Server.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details." We have about 35 servers in out PC Monitor account. As of this morning PC Monitor reports one of our Terminal Servers to be offline. The server is a 2012 Windows Terminal Server on a 5.5 esxi box with a few other VMs. I've rebooted, added an exception for the program in the Windows Firewall, re-installed PC Monitor and tried to telnet to the ws3.pulseway.com server. I can not telnet to it however I can telnet to ws15.pulseway.com from this affected server. Server time is correct.

Hi, It's not an alarming bug but but annoying non the less. When I start the Dashboard (minimized) from the 'Startup' directory in Windows then when I shutdown the PC the Dashboard prevents the shutdown because it does not terminate. I then either have to 'Force shutdown' or 'Cancel shutdown' and terminate the Dashboard manually. Regards Paul

I don't get any notifications . I have push notifications on, on my iphone. Push notifications are enabled , email notifications are enabled too. On my PC in account details i have marked the email and push notifications. I have tried a few notifications like harddisk, firewall and removal hard disk to test it out. Still no push notifications or any email notifications either. What is going wrong?! By the way: The test notification works fine.

Hi, Raspberry PI has been on for 13 hours with no problem, this morning I received an alert to say its offline from PC monitor, but the PI is still FTP'ing data to a website so is clearly working, can't seem to wake up the PC Monitor agent on the PI, does it have any other self checking ability. Kind regards, Peter.

Thank you very much for adding network monitoring to the linux agent, I love being able to see status for all my machines regardless of OS! I did see one item that I wanted to report as a potential bug though. When you click on Network (iPhone app) for a Linux machine, the network Receiving and Sending is displayed as Kb/s (kilobits per second) but when you click on the interface, the graph reports (correctly I believe) as KB/s (kilobytes per second). Please see attached screenshots. My OSX and Windows servers report/display the information properly, it is only my Linux machines with the new agent where I am seeing this. Thanks, Brian

I'm having issues with pcmonitor on and older vps running Debian squeeze. I've found that running it through valgrind keeps it stable. (No "SOAP" errors or "pcmonitor: double free or corruption (!free) 0x-blah..." errors) For eg: valgrind pcmonitord -v Optionally dumping output to /dev/null: valgrind pcmonitord -v > /dev/null & Im unsure why it continues to run through valgrind happily while it wont run solo, but it its been running for about an hour through valgrind with no issues. Install valgrind on Debian/Ubuntu: apt-get install valgrind If someone out there is having the same issue, and doesnt mind a hack-job rig, maybe this can help.

Hi, I notice the windows dashboard client is showing 0% memory for my ubuntu 12.04 dev server but the android dashboard app shows correctly. dashboard ver 4.1.2 (build 5087) in windows 8.1 64 bit

Hi - (I'm using the latest 4.1.2 agent, on Win8.1 x64, and viewing on Android client) I've just noticed the "Asset Info" section has a "Product Key" entry - is this meant to be my Windows Product Key ? (if it is, it's got it wrong) -Tom

At startup both daemon & agent are shown to be running. In Activity Monitor the PCMonitorAgent process is highlighted red and shown to be not responding (consistently after system startup) The only fix on my system is to first quit the process and then: NOTE: after quitting the process the agent is still shown to be running in the menu bar drop-down. - restart the process using: launchctl start PCMonitorAgent After these steps the agent starts and runs without reporting as not responding until the system is restarted. I have not come across any undesired effects from this process running or not; can still access the machine via my devices, for example, and all…

On one of my Windows XP (32-bit) computers, the current version of PC Monitor was installed, It had stopped functioning properly. and I found that many files in the PC Monitor folder had been lost. In addition, the PC Monitor entry in the Add/Remove programs list under the Control Panel was not present. As a result, I cannot run the program, I cannot uninstall the program and I cannot re-install or repair the software because I get error messages stating that "the software already exists", "the service cannot be started on this computer". I do not know the correct procedure to unregister the many dll files if there is one. I simply do not know what to do. Please help…

I have a number of pc's under my care and they have mostly the same hardware. Due to a recent problem I re-installed 2 pc's. I setup the one, cloned it and then applied the clone to the other. My problem is this: The cloned pc shows up as the first user. ie; If Heather starts her pc first her system shows in the systems manager. However if Maxene boots first her machine shows in the systems manager, but never the two separate. They're two different machines but show as one. I did uninstall PC Monitor and re-install but it still see's it as one. Names in the PC Monitor config are configured differently BTW. Feature: I could save money and buy one license and i…

this no longer works in Windows 8.1 from iOS was working fine in Windows 8

I was listing the build numbers of all the Exchange servers with help of the Installed Applications feature, and noticed that the build number is not correct. It only shows the build number of the exchange server without any update rollups. According to this table: https://social.technet.microsoft.com/wiki/contents/articles/240.exchange-server-and-update-rollups-build-numbers.aspx the build number should change whenever a update rollup is installed. Is there a way to get the correct current build number of the Exchange server?

Hi, excellent application, must say and we'll purchase it definitelly! One of the bugs I noticed is that PING sensor within application on Ubuntu 10.04 linux is much different from ping, issued via console. For example, PCmonitor reports ping alarm, because it it over 24 ms... ....but at the same time I was pinging the same target via console, getting latency times from 0,8 to 1,2 ms, not more. I assume PCmonitor ping uses some internal mechanism to ping, but it probably does some job at the same time, so it skips some replies. Or not. But the fact is, that (at least on Linux, tested on 2 different linux boxes) reported pings are not real.

Hello, I have two Windows 2008 R2 machines. Which the BackupExec Remote Agent installed. On both of these machines is the PcMonitor Agent installed (Version v4.0, 4989). I try to monitor the service (with System|Services) but I get no notification if the service is stopped. The service name is "Backup Exec Remote Agent for Windows Servers" (BackupExecAgentAccelerator). This looks like a bug for me. Other service monitoring is working. Thanks for your help. Regards, Thorsten

I'm having issues retrieving my password from the website. I know that I'm using the correct username and e-mail because I was able to retrieve my username using my e-mail address. However, when I enter my e-mail and username to retrieve my password it gives me the following error: "Please resolve the following errors Invalid account (1013)." Like I said, I know the account is active because I was able to use my e-mail address to retrieve my username. Any thoughts?

Good morning, I woke up today to an alert from PC Monitor that one of our DC's went down in the middle of the night so naturally I remote in and check. System was up just fine but PC monitor was seemingly uninstalled/missing (~\Program Files\PC Monitor contains a "PCMonitorSrv.InstallState" file along with a couple tmp files). We did our deployment of PC monitor yesterday afternoon and didn't seem to notice any problems. Any ideas? This is on a physical box running 08R2. Of course if I try to re-install/uninstall I get the Error 1001 that I can't seem to get around either. Thank you for your time. Below is the Event Log error: Log Name: Applicati…

Hi, We have 3 servers (2 dedicated and 1 VM) that are monitored by PC Monitor. When I click the 'Enter maintenance mode' context menu in the Dashboard the application says 'The command was sent successfuly and will be reflected soon in dashboard' but this never happens. Regards Paul

I have a Windows computer in my closet that serves up a Plex media server. For months I have been able to use PC monitor to wake and sleep the computer without incident. Within the last week, The iOS app will not sleep the computer. What is strange is the only think I have to do is remote desktop in to the computer. Then I can tap "Suspend" in the ios app and the computer sleeps. This doesn't make any sense. It's not like I have to restart the service. These are the exact steps. On the computer, the service is running and a user is logged in. 1. Use iOS app to wake computer. 2. Use Roku to watch movie on Plex. 3. Use iOS app to sleep computer which does not wo…

PC Monitor app version: 3.9 build 77A2 iOS Version: 6.1.2 (10B146) iOS client - Character escaping in Terminal mode makes redirection and argument quoting impossible It looks like non-alphanumeric characters are being escaped before being executed on the destination server. Attempting to use characters like " or > results in broken commands and error message about "quot" or "gt" not being recognized commands. This prevents me from using IO redirection or replacing text with sed. Thankfully the web client does not have this problem. Still, this is a pretty serve limitation for mobile system administration. Image (also attached):

Hello. First i want to say thanks for such a wonderful software. But i have encountered a problem. I get no notifications when hard drives get under 2 % free space like i used to. The hard drives are not shown under hardware any longer. I have tried to restart the service. What to do? See attached file.

Hi, My motherboard has 6 fan headers, bit only 2 are listed in PC Monitor... Fan 1 and Fan 3 respectively. It also has quite a few Temperature sensors but again only showing a few of them. This used to show pretty much everything on previous versions, so not sure what has changed. I have reinstalled Windows 7 64bit Ent, but is still the same. Is there anything I can do to check the sensors are being picked up correctly, registry entries perhaps? Failing this, is it possible to download earlier versions that seeme to be more compatible with my Motherboard? I love this application, it really does help... So thank you! Just hope I can get it working perfectly again. …