1-Click

[RandyChuck]

Hi all,

I'm looking for more information on how to setup this feature. "1-Click" button in the Remote Control client. I assume this pulls embedded passwords from itglue, however this isnt working for me. "Pulseway Remote Control, No credentials found."

[HOLT]

This is a year old and no reply or answer?

[Chris Provencher]

Yea we've never been able to figure this out either.. 

[Sanjeev]

On 2/23/2024 at 8:38 PM, HOLT said:

This is a year old and no reply or answer?

Why are not answer your repIy.

[Anne]

Hi @RandyChuck

Apologies it has taken this length of time to respond. Essentially the one click feature was designed to be apart of our integration with IT Glue and other password managers, so that when remoting into end-users computers you don't have to request a password each time. And this is how it operated for a time but recently we are upgrading our Remote Control software and with this comes a need to re-do the integration do for now they one-click tools is disabled but will return later this year. 

I hope this answers your questions, if you need anything else please let me know!

Thanks, 
Stefan 

[RandyChuck]

Well, that does explain it! Looking forward to the completed integration. Thank you.