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Posted

Hello there, I just got Pulseway today as of 5/1/20 and am intending to use it to mainly be able to remote control access my PC from my phone when away from the house. I am installed all the appropriate applications needed and went through the Pulseway Remote Access application along with Pulseway Manager application and have enabled Remote Access. But for some reason I still can not access it from my phone. Perhaps I am missing a step? It would be amazing if someone would be able to help me troubleshoot this situation. Thank you for your time.

  • Administrators
Posted

Hi there,

The remote control feature for Pulseway is a premium feature that is only unlocked once you purchase a subscription. Any number of system licenses you purchase will enable you to use the Remote Control feature.

-Paul

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