Parallax Abstraction Posted February 20, 2020 Share Posted February 20, 2020 Hey all. I've enabled 2FA on my Pulseway account but I'm having an issue with it constantly prompting for 2FA every time I try to use Remote Control on a system I manage from the Pulseway Dashboard application. I have the setting enabled in the WebApp to refuce the frequency of the prompts but it doesn't seem to have made much of a difference. I seem to be getting prompted every time. I'd honestly rather get prompted once when I launch the Dashboard application then every single time I want to remote to a system. Is there a way to stop these constant 2FA prompts without disabling it entirely? Thanks! Link to comment Share on other sites More sharing options...
Administrators Paul Posted February 20, 2020 Administrators Share Posted February 20, 2020 Hi, You can enable a setting that will only trigger 2FA prompts when you login into the Remote Control app rather than on login and on each session. You can find the setting in Server Admin (only available on the Team plan)Â -> Settings -> Security -> "Reduce 2FA Prompts on the Remote Control app". -Paul Link to comment Share on other sites More sharing options...
Parallax Abstraction Posted February 20, 2020 Author Share Posted February 20, 2020 I already have that setting enabled. So for this to work, I need to be connecting from the Remote Control application specifically as opposed to the Dashboard application? Link to comment Share on other sites More sharing options...
Geddie Posted March 3, 2020 Share Posted March 3, 2020 This is way too annoying. I use the dashboard and every single time I need to remote a computer I have to have my phone near by. Kinda makes me miss zoho assist. Link to comment Share on other sites More sharing options...
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