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Matt Wilson

What is "Duplicate Alarm" section in PSA

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Not sure where to file this. I thought there was a PSA area, but I don't see it tonight.

In PSA ticket details I see a section called "Duplicate Alarm"

I can't find any reference for this in help or user guide. What is this and how does it work?

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Hi Matt,

The Duplicate Alarms counter is increased if the same Alarm is repeating during the day from RMM for the same system. However this functionality is not supported by Pulseway at this time, however we are planning to ad it into the future release.

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