Hi

Just taken on a client with laptops that have encrypted hard drives. 

They need a password when starting up so does anyone have experience/ideas with regards to remote support and monitoring.

I use Pulseway to apply Updates, for example, in an evening but with many needing restarts I'm then unable to check all is well before the start of the next working day.

Cheers, Andy

Testing later but think I have found the answer. There is a command line option to bypass the prompt a set number of times so a Pulseway script should take care of that.

Depends on what software they're using for Encryption, I believe that ESET is working on/has sorted out a way to allow a reboot for updates without having to reinput encryption passwords.