I am working on building an Ad Hoc report in PSA to be able to list on-hand products and serial numbers assigned to that product for inventorying purposes.
I know the Serial Numbers are tracked, and are listed when deploying them as assets in Service Desk. Is there a way to get that information to display in a report to possibly inventory product & serial number?
The recent update to the web portal that stripped away all the colors and icons and left blue or grey outlines on a blue and grey/white backdrop is horrid. Using the web portal is now much less intuitive and not as easy to navigate at a glance by far.
Is there any way to go back to the previous interface that had colors? I mean, if you're not going to give us the choice on using such a minimalist interface, at least give us a dark mode...
I know this would be a major change in the reporting interface, but how about an option to interact with the results of a report.
Maybe one can choose an additional "Report Format" when editing a report and have an option for Interactive?
When this is enabled the output of the report is immediately displayed in web format with hyperlinks to automate certain tasks by sending a back-end task/script to the agent.
Report Interaction Script Task (Relayed to the agent)
Applications link next to each agent to uninstall the application
Assets link to create asset tag if none exist
OS Patching link to assign Policy / Update now
3rd Party Patching link next to each agent to update the application
Drive Usage link to run a temp files cleanup job
Anti-virus install AV / Run Scan / Update (not sure how this ties in to the existing Kaspersky deployment)