PC Monitor Manager Change Freezes at "Loading Scheduled Tasks..."

[itshero]

I am attempting to simply change the name of a client workstation form "Steve Doe" to "Brandon Doe" and it has so far been unsuccessful.  I have tried from the client side, and from the dashboard manager.  So far all attempts have not worked.  When I attempt to do it from the client side, the client goes offline, and comes back up ~ 3 minutes later (it doesn't actually turn off, pulseway just detects it as offline).  Doing it locally freezes application and forces it to be stuck at "Loading Scheduled Tasks...".  I have ran into this before.  I fear uninstalling will prevent a re installation.  The only thing that solved it in the past was a reinstall of windows.

Any help appreciated. 

[Chris]

Hi,

Please send us an email on support@pulseway.com. We will need to connect to your system and investigate the issue.