Posted September 21, 20177 yr Hello, I figured I would re-post this issue we have been having. Only to solve one issue this time. I have successfully uninstalled the pulseway application from a user's computer that was having major issues. (Deleted all pulseway services, related folders, and registry entries). However we are unable to install the program again. The user is using Windows 7 64 bit. Please assist, as I don't want the users PC to be not monitored.
September 21, 20177 yr Staff Hi, Please download the Pulseway installer and then run it from the elevated CMD using this command: msiexec /i "Pulseway_x64.msi" /L*V "install.log" And then send the install.log to support@pulseway.com so we can investigate the issue.
September 21, 20177 yr Author I will do that. The user is back today, and I will do it over his lunch hour. Thanks for the assistance.
Create an account or sign in to comment