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Posted

Hello,

I figured I would re-post this issue we have been having.   Only to solve one issue this time.  I have successfully uninstalled the pulseway application from a user's computer that was having major issues.  (Deleted all pulseway services, related folders, and registry entries).  However we are unable to install the program again.  The user is using Windows 7 64 bit.  Please assist, as I don't want the users PC to be not monitored.  

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Posted

Hi,

Please download the Pulseway installer and then run it from the elevated CMD using this command:

msiexec /i "Pulseway_x64.msi" /L*V "install.log"

And then send the install.log to support@pulseway.com so we can investigate the issue.

Posted

I will do that.  The user is back today, and I will do it over his lunch hour.  Thanks for the assistance. 

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