itshero Posted September 21, 2017 Posted September 21, 2017 Hello, I figured I would re-post this issue we have been having. Â Only to solve one issue this time. Â I have successfully uninstalled the pulseway application from a user's computer that was having major issues. Â (Deleted all pulseway services, related folders, and registry entries). Â However we are unable to install the program again. Â The user is using Windows 7 64 bit. Â Please assist, as I don't want the users PC to be not monitored. Â
Staff Chris Posted September 21, 2017 Staff Posted September 21, 2017 Hi, Please download the Pulseway installer and then run it from the elevated CMD using this command: msiexec /i "Pulseway_x64.msi" /L*V "install.log" And then send the install.log to support@pulseway.com so we can investigate the issue.
itshero Posted September 21, 2017 Author Posted September 21, 2017 I will do that. Â The user is back today, and I will do it over his lunch hour. Â Thanks for the assistance.Â
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