Client showing Off Line when not?

[Digital]

Hi guys

I have a client PC on W7 Pro. Customer reported that the PC rebooted on its own. After this incident I can not see the pc on pulseway. I have updates locked down so I can remotely choose which ones to install. Haven't been on site yet to examine the logs, doing it tomorrow anyone seen this problem before? Is it a possible rogue update maybe? 

Regards,

[Paul]

Hi,

We respect your choice to manually update the agent so Pulseway will never update itself when the AutoUpdate setting is turned off. In addition to that, Pulseway will never reboot a system during an agent update.

Let me know of your findings.

-Paul

[Digital]

Its back online this morning after reboot over night. I will need to check the system logs on the pc to see what the system was doing at the time of un-authorized reboot.

 

Thanks,