FEATURE REQUEST : Selective Push Notifications for Mobile App and WIndows 10 App

[Jeremy Otten]

Now we get notification of everything. Our users want to be able to select (for example) just the critical and elevated notifications on the mobile app and windows 10 app.

Should not be that hard to code..

[Martin Stevnhoved]

Like we do on the Zendesk integration, selecting priority level and above.

See that would be nice.

 

We are only using Low priority for performance related tresholds. Nothing we would like to be notified about, but something that could be nice go back and look at. I we could get Low priority notifications to be cleared after an amount of time, that would be nice. Or an API, where we can do it by scripting.

[unfeomateo]

I want this too. I do not need alerts on all my devices for Low Priority events. I want to log these events but do not need all my devices getting notified. 

[Martin Stevnhoved]

Any thoughts from MMSOFT?

[Paul]

Hi guys,

We're planning to introduce this in a more general way which allows you to specify an account-wide priority filter per delivery mechanism:

Email:

• Critical
• Elevated
• Normal
• Low

Push:

• Critical
• Elevated
• Normal
• Low

Which allows you to opt out of certain priorities just like the Slack integration works.

-Paul

[xedgyn]

Glad to hear it. We want it too.

Estimated release date?