Processes reporting wrong memory usage

[PureITy Limited]

Processes on SBS 2011 reporting wrong memory usage for Microsoft Exchange Store. Actual value in Task Manager - 380,412K, Value in Pulseway Processes - 9770MB. Agent Version 4.8.5

[Chris]

Hi,

Can you send us a screenshot of the Task Manager showing the Microsoft Exchange Store and the Private Memory Size column. Also can you check the memory performance counters of the process to see if there any anomalies there?

Chris

[PureITy Limited]

Chris,

Please see attached for screenshots. Performance counters look ok.

Pulseway Exchange Memory.pdf

[Chris]

Hi,

Can you also paste here the output of the following PowerShell command:

Get-Process -Name store

Chris

[PureITy Limited]

Attached.

Pulseway Exchange Memory Shell.pdf

[PureITy Limited]

All has righted itself now. The only change made was to change the values of msExchESEParamCacheSizeMin and msExchESEParamCacheSizeMax, now Pulseway is reporting the correct values.

 

Paul.

[Chris]

Hi Paul,

Thanks for your update, this was a very odd issue.

Chris