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Paul

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  1. Upvote
    Paul got a reaction from Carl T in what configuration does Pulseway prioritize?   
    Hi Rick,
    Pulseway will prioritize policies ahead of the local configuration. Please note that a filled checkbox (not empty or ticked) means that the local setting will be respected.
    -Paul
  2. Like
    Paul reacted to AJK in Script to uninstall KB5000802?   
    Came across this which seems to work if anyone else is having the same issues still: 
    # "19041.867.1.8" = KB5000802
    # "18362.1440.1.7" = KB5000808
    $UpdateArray = @("19041.867.1.8", "18362.1440.1.7")
    foreach ($UpdateVersion in $UpdateArray) {
        $SearchUpdates = dism /online /get-packages | findstr "Package_for" | findstr "$UpdateVersion"  
        if ($SearchUpdates) {
            $update = $SearchUpdates.split(":")[1].replace(" ", "")
            write-host ("Update result found: " + $update )
            dism /Online /Remove-Package /PackageName:$update /quiet /norestart
        } else {
            write-host ("Update " + $UpdateVersion + " not found.")
        }
    }
    exit 0
  3. Thanks
    Paul got a reaction from it4hoomanz in Upgrading from Free to Pro - Getting error 106   
    Hi @it4hoomanz,
    We're making changes to the plans to be more accessible for everyone. Please PM me how many systems you're looking to monitor.
    -Paul
  4. Like
    Paul got a reaction from JohnnyJoker in Pulseway Agent for VDI Golden Image   
    Hi Matt,
    Make sure that the gold image doesn't have the HKEY_LOCAL_MACHINE\SOFTWARE\MMSOFT Design\PC Monitor\ComputerName registry value. This will pick up the hostname as the computer name at startup.
    -Paul
  5. Like
    Paul got a reaction from Maruco in Kaspersky licenses in use on devices that are unavailable with no way of disabling them - SOLUTION!   
    Thanks for the update Maruco. Glad to hear everything is clear now. We'll see how we can improve on the UX of the Agent Status page, I agree, this can be confusing.
    -Paul
  6. Like
    Paul got a reaction from Jamie in Is there a way to enable the User Agent from remote?   
    Hi Jamie,
    You can remotely enable it through PowerShell:
    Set-ItemProperty -Path 'HKLM:\Software\MMSOFT Design\PC Monitor' -Name 'DisableUserSessionTask' -Value '0' -Paul
  7. Like
    Paul got a reaction from MrNaz in Ticket notes contain HTML when created in RMM   
    Hello @MrNaz,
    Thank you for the report. We have identified the problem and we're working on a fix. The fix will be included in the next release which is due to be out next week.
    -Paul
  8. Like
    Paul got a reaction from MrNaz in PSA / RMM ticket time entry bug   
    Hi @MrNaz,
    Thanks for the report. We have identified the problem and this will be resolved in the next release coming out next week.
    -Paul
  9. Thanks
    Paul got a reaction from ictnetworksolutions in Should we still disable HDD monitoring on production servers?   
    Hi there,
    This is for HDD temperature sensor monitoring, the original post is here:
    This will prevent some backup software from creating VSS snapshots, yes, you should still disable it if you see problems with your backup software.
    -Paul
  10. Upvote
    Paul got a reaction from Denis in Roadmap   
    Released:
    Mobile apps UI refresh (est. Q1 2020) - released in January 2020. 3rd Party Patching custom titles support (est. Q1 2020) - released in February 2020. Pulseway Launch Remote Control from the Web App (est. Q4 2020) - released in March 2020. Pulseway Automation Workflows (est. Q1 2020) - released in April 2020. Central Tag Management (est. Q3 2020) - released in May 2020. In-Product Ticketing, Web App and mobile apps (est. Q3 2020) - released in July 2020. Automation script input and output variables (est. Q3 2020) - released in July 2020. Remote Control for macOS (est. Q3 2020) - released in September 2020. Advanced Network Monitoring  (est. Q3 2020) - released in October 2020. Web Dashboards (est. Q4 2020) - released in December 2020. 131 new 3rd Party Patching titles (throughout 2020) - released. Upcoming:
    Remote Control from macOS systems (est. Q1 2021) - in development. Network Monitoring SNMP templates, Cisco configuration backup and workflows support (est. Q1 2021) - in development. Dashboard Widgets for the Android app (est. Q1 2021) - in development. Web Dashboards public link and new widgets (est. Q1 2021) - in development. Siri shortcuts (est. Q1 2021) - in development. PSA integration update (est. Q2 2021) - in design. Client Portal (service desk, remote control of own systems and self remediation) (est. Q2 2021) - in design. Cloud RMM (monitor and manage public cloud assets in AWS) (est. Q3 2021) MSP Service Desk Dashboard (interact with customers through live chat, remediation tools like run script, file transfer) (est. Q3 2021) Bitdefender integration (est. Q3 2021) OS and 3rd Party Patch management for macOS (est. Q3 2021) Kaspersky 11 integration (est. Q3 2021) Standalone Agent Policies (est. Q3 2021) Microsoft Intune integration (est. Q3 2021) Hardware asset tracking (automatic warranty tracking) (est. Q4 2021) Password Vault (est. Q4 2021) Application performance monitoring (deep monitoring for IIS and SQL Server performance) (est. Q4 2021) Windows Azure Active Directory single sign-on (est. Q4 2021) You can also keep up with the latest release news on pulseway.com/new and you can suggest features over here.
  11. Like
    Paul reacted to simong in Windows OS with Hostnames > 15 Characters not displaying   
    Thanks Paul!
    I think I have worked around it by modifying the script "Set Pulseway Computer Name to Hostname" to use hostname.exe command:
    ...... $hostname = hostname.exe $PulsewayName = $VenueName +":::" + $hostname ...... Set-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\" -Name ComputerName -Value $PulsewayName ..... I have some small changes to make but this is automating bringing in the customer name and hostname. We use a single agent file so it makes it MUCH easier to move them from the Server Admin screen if the name reflects the Customer (our host names are common to most customers). 
    Cheers
    Simon!
  12. Like
    Paul got a reaction from DimZen in Pulseway not responding - MacOS 10.15.7   
    Thank you. We're looking into the problem right now.
    -Paul
  13. Upvote
    Paul got a reaction from Scott Brandt in Change configuration on multiple servers   
    I've recently built this script which also identifies the serial number of the disk to fill in the ID field:
    $query = 'SELECT VolumeSerialNumber FROM Win32_LogicalDisk where DriveType=3 AND Name=''' + $env:SystemDrive + '''' $serialNumber = (gwmi -Query $query).VolumeSerialNumber $count = 0 # rule 1: < 5000MB - Elevated Set-ItemProperty -Path 'HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\HDDList' -Name ('Id' + $count) -Value $serialNumber Set-ItemProperty -Path 'HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\HDDList' -Name ('Percentage' + $count) -Value '15' # not used Set-ItemProperty -Path 'HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\HDDList' -Name ('Priority' + $count) -Value '2' # elevated Set-ItemProperty -Path 'HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\HDDList' -Name ('SizeMB' + $count) -Value '5000' Set-ItemProperty -Path 'HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\HDDList' -Name ('UsePercentage' + $count) -Value '0' $count = $count + 1 # rule 2: < 2000MB - Critical Set-ItemProperty -Path 'HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\HDDList' -Name ('Id' + $count) -Value $serialNumber Set-ItemProperty -Path 'HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\HDDList' -Name ('Percentage' + $count) -Value '15' # not used Set-ItemProperty -Path 'HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\HDDList' -Name ('Priority' + $count) -Value '3' # critical Set-ItemProperty -Path 'HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\HDDList' -Name ('SizeMB' + $count) -Value '2000' Set-ItemProperty -Path 'HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\HDDList' -Name ('UsePercentage' + $count) -Value '0' $count = $count + 1 Set-ItemProperty -Path 'HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\HDDList' -Name 'Count' -Value $count Set-ItemProperty -Path 'HKLM:\SOFTWARE\MMSOFT Design\PC Monitor' -Name 'SendNotificationOnLowHDDSpace' -Value '1' -Paul
  14. Upvote
    Paul got a reaction from Jan C. Nielsen in Change configuration on multiple servers   
    I've recently built this script which also identifies the serial number of the disk to fill in the ID field:
    $query = 'SELECT VolumeSerialNumber FROM Win32_LogicalDisk where DriveType=3 AND Name=''' + $env:SystemDrive + '''' $serialNumber = (gwmi -Query $query).VolumeSerialNumber $count = 0 # rule 1: < 5000MB - Elevated Set-ItemProperty -Path 'HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\HDDList' -Name ('Id' + $count) -Value $serialNumber Set-ItemProperty -Path 'HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\HDDList' -Name ('Percentage' + $count) -Value '15' # not used Set-ItemProperty -Path 'HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\HDDList' -Name ('Priority' + $count) -Value '2' # elevated Set-ItemProperty -Path 'HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\HDDList' -Name ('SizeMB' + $count) -Value '5000' Set-ItemProperty -Path 'HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\HDDList' -Name ('UsePercentage' + $count) -Value '0' $count = $count + 1 # rule 2: < 2000MB - Critical Set-ItemProperty -Path 'HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\HDDList' -Name ('Id' + $count) -Value $serialNumber Set-ItemProperty -Path 'HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\HDDList' -Name ('Percentage' + $count) -Value '15' # not used Set-ItemProperty -Path 'HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\HDDList' -Name ('Priority' + $count) -Value '3' # critical Set-ItemProperty -Path 'HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\HDDList' -Name ('SizeMB' + $count) -Value '2000' Set-ItemProperty -Path 'HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\HDDList' -Name ('UsePercentage' + $count) -Value '0' $count = $count + 1 Set-ItemProperty -Path 'HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\HDDList' -Name 'Count' -Value $count Set-ItemProperty -Path 'HKLM:\SOFTWARE\MMSOFT Design\PC Monitor' -Name 'SendNotificationOnLowHDDSpace' -Value '1' -Paul
  15. Like
    Paul got a reaction from AC_Martin_J in Remote Desktop On Mac   
    Hi there,
    We'll be releasing it next week .
    -Paul
  16. Thanks
    Paul got a reaction from Dwayne in Can not log in to Pulseway   
    Hi Dwayne,
    Please contact support@pulseway.com, you'll undergo an identity verification process and we'll release a new backup code for you to login. We're considering on dropping the 2FA new backup code registration method to increase the security, should this have happened after we would have dropped support for recovering account you would have lost access to your account and be forced to register another account with another email address. Keep this in mind next time you tick the "I have securely stored the backup codes" checkbox.
    -Paul
  17. Upvote
    Paul got a reaction from AC_Martin_J in Roadmap   
    Released:
    Mobile apps UI refresh (est. Q1 2020) - released in January 2020. 3rd Party Patching custom titles support (est. Q1 2020) - released in February 2020. Pulseway Launch Remote Control from the Web App (est. Q4 2020) - released in March 2020. Pulseway Automation Workflows (est. Q1 2020) - released in April 2020. Central Tag Management (est. Q3 2020) - released in May 2020. In-Product Ticketing, Web App and mobile apps (est. Q3 2020) - released in July 2020. Automation script input and output variables (est. Q3 2020) - released in July 2020. Remote Control for macOS (est. Q3 2020) - released in September 2020. Advanced Network Monitoring  (est. Q3 2020) - released in October 2020. Web Dashboards (est. Q4 2020) - released in December 2020. 131 new 3rd Party Patching titles (throughout 2020) - released. Upcoming:
    Remote Control from macOS systems (est. Q1 2021) - in development. Network Monitoring SNMP templates, Cisco configuration backup and workflows support (est. Q1 2021) - in development. Dashboard Widgets for the Android app (est. Q1 2021) - in development. Web Dashboards public link and new widgets (est. Q1 2021) - in development. Siri shortcuts (est. Q1 2021) - in development. PSA integration update (est. Q2 2021) - in design. Client Portal (service desk, remote control of own systems and self remediation) (est. Q2 2021) - in design. Cloud RMM (monitor and manage public cloud assets in AWS) (est. Q3 2021) MSP Service Desk Dashboard (interact with customers through live chat, remediation tools like run script, file transfer) (est. Q3 2021) Bitdefender integration (est. Q3 2021) OS and 3rd Party Patch management for macOS (est. Q3 2021) Kaspersky 11 integration (est. Q3 2021) Standalone Agent Policies (est. Q3 2021) Microsoft Intune integration (est. Q3 2021) Hardware asset tracking (automatic warranty tracking) (est. Q4 2021) Password Vault (est. Q4 2021) Application performance monitoring (deep monitoring for IIS and SQL Server performance) (est. Q4 2021) Windows Azure Active Directory single sign-on (est. Q4 2021) You can also keep up with the latest release news on pulseway.com/new and you can suggest features over here.
  18. Upvote
    Paul got a reaction from Martin Stevnhoved in Full Remte Desktop for Read-only devices   
    Hi Martin,
    I don't have an update to your feature request just yet. We do have it on our todo list to support more granular controls but at this moment it's not part of our Roadmap.
    -Paul
  19. Upvote
    Paul got a reaction from Scroggums in Device Rename Error. (Locally tested fine)   
    When you run scripts through Pulseway they run as the local SYSTEM user which is the computer name with a dollar sign at the end. You could use a WMI query to get the username instead like this:
    But make sure that you account for the case when there's no user logged into the system.
    -Paul
  20. Thanks
    Paul got a reaction from ansred in PC keeps waking up after the latest update   
    That would be:
    s1.pulseway.com s2.pulseway.com s3.pulseway.com -Paul
  21. Like
    Paul reacted to MrMill in "Start Remote Control Session" Grayed Out   
    Thanks Paul.  
    I missed the info on the pricing page that explained that remote doesn't work on the free plan.  https://www.pulseway.com/pricing
     
    That was quick. The feature is already available and working.  Connecting to the first system was super easy and straight forward.  I've only used it for a few hours but so far it looks like ill be paying for the starter plan since i only have a single system to remote to. 
  22. Like
    Paul got a reaction from Dan in Question about 'Processes' feature   
    Hi Dan,
    This is not yet available as a native feature on Pulseway however I personally remembered the following powershell line whenever I needed to tell two processes apart using Pulseway:
    gwmi win32_process -Filter "name='svchost.exe'" | select processid, name, commandline | fl -Paul
  23. Like
    Paul got a reaction from StephenTheTech in Force local user account password change   
    Well $env:USERNAME relies on the current user and Pulseway runs in the context of the SYSTEM account. Try using this instead:
    $user= get-wmiobject -class win32_computersystem | select-object username wmic UserAccount where name=$user set Passwordexpires=true $username = $user.username if ($username -like '*\*') { $idx = $username.LastIndexOf('\') $username = $username.Substring($idx + 1) } net user $username /logonpasswordchg:yes It just removes the domain name or computer name from the username you get from WMI.
    -Paul
  24. Thanks
    Paul got a reaction from Cory in Cannot tag macs   
    Hi Cory,
    It appears that there's a defect on this, we'll definitely be fixing this. Thanks for the report!
    -Paul
  25. Like
    Paul got a reaction from CCPCTech in "Start Remote Control Session" Grayed Out   
    Glad I could help!
    -Paul
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