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Paul

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Everything posted by Paul

  1. Try enabling diagnostic logging on PC Monitor (open PC Monitor Manager app -> Settings -> Diagnostics -> Enable Diagnostic Logging), suspend your computer, wait for a minute, wake your computer, wait for it to suspend again, wake the computer one more time and now copy and paste the contents of the trace.log file from PC Monitor's installation directory. Also try checking the Application and System event logs to see if there are any relevant log entries that may help understand what's causing the computer to enter a suspended state for the second time.
  2. Hello Chris, At this moment there is no way to remotely input login details for monitored systems. But if you wish you can configure windows autologon feature (control userpasswords2). Why do you need to remotely logon? Services run regardless of user sessions.
  3. Mobile PC Monitor's Roadmap (http://forum.pulseway.com/topic/15-roadmap/) announced updates for the Exchange server module so there is a possibility that you might be in luck and see your requests in a future version.
  4. There is a difference between the locally attached harddisks and removable drives, that's why you are not seeing any sensor readings for the USB drive. Judging from the Roadmap they plan on adding support for more hardware sensors so you might be in luck .
  5. <3 Mobile PC Monitor

  6. This is odd. It seems like something is actually preventing the reboot process. If you run the 'reboot' command in the PC Monitor terminal does it perform the same behaviour?
  7. As far as I know PC Monitor servers will never try to connect to your computers. I would recommend you to setup monitoring of your public services exposed from that machine via ping, websites, certificates, snmp or any other method you may think might work.
  8. The problem is that iOS doesn't allow to execute for long once it's in background. If another app requests memory there is a high chance that the application will get stopped making it hard to monitor. Also having an agent in Android might consume a lot of battery which might not be a great idea too. The features you indicated could work on demand. For instance you start PC Monitor and press the request support. While the app is running other devices should be able to see and check screens and processes of the source device. This approach would be less invasive for the client in my opinion.
  9. Paul

    agent in CentOS

    Invalid username and/or password (295). Check your account details, maybe you made a typo.
  10. No, the notification system did not change. If you want, you can send an email at: support at mobilepcmonitor dot com, requesting this Auto Clearing Notification feature. More people ask for it, more importance this feature will receive.
  11. Basically you are requesting an override setting to always send WoL packets on a hostname rather than the last known IP address. This could be a good idea since some people may have a server with multiple IP addresses where one IP address (which can happen to be the one he uses on outgoing requests) to be filtered in a firewall. +1 for this.
  12. I believe you are referring to the message you get when you start the PC Monitor Manager app. Marius over here ask you to click the Validate Account button on the application and let him know what message you are getting.
  13. Hello, You open the MIB file to know which variable names you want to monitor then using PC Monitor add/crawl the variables you are interested in monitoring. With a bit of common sense you'll be up in no-time. Paul
  14. Have you copied the configuration sample to the real configuration file name? sudo cp /etc/pcmonitor/config.xml.sample /etc/pcmonitor/config.xml sudo /etc/init.d/pcmonitor restart This is standard procedure on most linux apps. Yes, I believe that the GUI app from the native linux agent is still in development but you can configure everything with a configuration file too. Paul
  15. It might help if you could provide us with an installation log or an error screenshot or the event that got created in the windows event log.
  16. You can do that by creating a performance counter monitor. Go to Notifications -> Counters -> Add -> Category: Process -> Instance: processname.exe -> % Processor Time. Paul
  17. Paul

    Mac OS X Mavericks

    Are you getting any error messages in the Console?
  18. You can add a schedule for maintenance mode for the hours you know you are home. This way you will not receive any notification from the system until the maintenance mode ends.
  19. What do you get if you try to browse to https://ws5.pulseway.com/Server.svc ?
  20. I believe that this setting is controllable only if have an enterprise server.
  21. I am currently working on an updated version of the plugin. I will let you know when it's finished.
  22. Basically you are asking for a full report containing all data from all reports or for a way to select the contents of the report?
  23. I had this problem too on a machine once but it was only for a few minutes, then everything worked well. Can you retry to see if the problem is still there? Also try to enable service diagnostics to see if the PC Monitor Service is experiencing the same connection errors. To enable Diagnostic Logging in the Manager -> Settings -> Diagnostics and then click on the Enable Diagnostic Logging. Wait until the service crashes then have a look in the logging file called trace.log inside PC Monitor's installation directory. If you find anything unusual please post here the log (after you remove any personal information).
  24. PC Monitor is constantly updating their compatibility of supported sensors so remember to check every release to see if your GPU gets supported.
  25. I think PC Monitor is protected from password mask revealers and the saved password in registry is encrypted so I don't think your account security is at risk. Also it would not be a bad idea to enable two step authentication on your account and to create a device access policy.
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