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Chris

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Everything posted by Chris

  1. You could monitor the RAID status via SNMP on supported devices. See link. Chris
  2. Hi Lasse, We'd love to have more historical data, we'll see how we can achieve this in the future, thanks! Chris
  3. We don't have support to monitor RAID devices at this moment, this is a feature we plan on having in the future. Chris
  4. Hi, Thank you for your feedback, we have Yubikey in our todo list along with Google Authenticator. This will be considered for future releases. Chris
  5. Hi Aaron, The configuration of the services depends on the operating system and the init daemon (UPSTART, SYSVINIT or SYSTEMD). May I know what operating system you're using and what init daemon you have installed? Chris
  6. Hi, Start the Pulseway service, leave it on for a minute and then stop the Pulseway service. Wait 10-15 minutes and you should be getting an offline notification if the system is not in the maintenance mode. Chris
  7. Hi Aaron, Is the system connected to the internet. Does your DNS server resolve properly? Did you setup a custom server in the config.xml? Chris
  8. Hi Aaron, Welcome to the Pulseway community, there are some examples on the sample configuration files, did you give them a go? Also depending on the Ubuntu version you may have different INIT daemons which is crucial to know how the services are working on your system. Chris
  9. Hi, Did you enable the offline notification and restarted the service to apply the changes? The offline notification is sent by the server after approximately 10-15 minutes of agent inactivity.
  10. Hi, Thank you for letting us know. Can you contact support [at] pulseway [dot] com? We will escalated your case to L2 support. Chris
  11. Hi Walt, Welcome to the Pulseway community! The offline notification is sent by the server after approximately 10 minutes of agent inactivity and the online notification is sent when the service starts. If you enable the offline notification and you get the offline notification sent to you (so the server acknowledges that the system was indeed offline and it wasn't a minor outage) then the system gets back online you will receive a "system is back online" notification. In regards to the shutdown notification, some operating systems send the shutdown signal to the processes after the network driver is stopped which prevents Pulseway from being able to notify you of this event. Chris
  12. Hi, The report does include Antivirus status as well for supported systems. Pulseway can only monitor the Antivirus status on workstations at this moment hence the reason why you don't see ESET File Server status on SBS machines. Chris
  13. Hi Martin, Yes, we do have plans on adding support on viewing and copying to clipboard bitlocker recovery keys as per this (https://forum.pulseway.com/topic/1060-bitlocker-recovery-password) request. Chris
  14. Hi Aloyse, Thank you for your feedback. It seems that the chipset on your motherboard is not yet supported. We'll be adding support for it on a future release. Chris
  15. Hi, The send files by email is not an Enterprise only feature however it requires the following: Windows agent SMTP to be configured in Pulseway Manager -> System -> File Manager Chris
  16. Chris

    Offline but not

    Hi, Are you using a proxy to connect to the internet or is the connection very slow? Timeout errors happen when it takes a long time for the application to receive a reply from the server. Chris
  17. Hi Brandon, Please send an email to support [at] pulseway [dot] com with your Pulseway username and we will check out your account. Chris
  18. Chris

    Wrong CPU Usage

    Hi, Can you please contact support [at] pulseway [dot] com? I'll escalate your request to L2 technical support and they will help you diagnose the issue. Chris
  19. Hi, Thank you for your feedback. This is a great idea. We will consider it for a future release. Chris
  20. Hi Mike, Thank you for posting your solution. I'm glad to hear that it works now . Chris
  21. Hi, While I agree with you, there should be a way to notify you for critical alerts this can become annoying very fast. For instance if you're in a meeting and you get a critical Pulseway notification and the phone vibrates every 15 minutes it can easily distract you. What we usually do is when we wake up, we see the list of notifications on the phone and we react to them. Our engineers do not use the Do Not Disturb feature so they can react to the notifications as soon as they get triggered. An alternative would be PagerDuty which can send you a text message or even call you when a certain notification is triggered. Chris
  22. Hi Ofir, Thank you for your patience. We've released yesterday a new version of the Mac OS X agent. Can you uninstall the current one (Manager -> About -> Uninstall - tick the keep configuration box) and then install the latest version and see if it resolves the problem. Chris
  23. Hi, Thank you for posting your script. Here is how you can start a process with arguments from powershell: $plugin = "C:\Users\paul\Documents\notification-bridge-plugin\Release\NotificationBridge.exe" &$plugin -p 1 -t "test" Note: The "NotificationBridge.exe" doesn't need to be in the same directory as Pulseway, neither the .dll file. Chris
  24. Hi Jorge, Welcome to the Pulseway community. This is not supported at this moment by the Mac OS X agent however it's on our todo list, it will be added in the future. Chris
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