Anne

Hey @tony wright
Thanks for reaching out! 

So System registered notification are by default. You can create a workflow with its trigger type and then delete the notification so that it will automatically delete if this workflow is active. Refer to below snip.
Let me know if this make sense and if you have any more questions, please reach out anytime!

Thanks, 
Stefan 

Hey @gt4mark - I've raised this with the team and someone will reach out shortly to help you. They have been sent the screenshot and message so hopefully, this will expedite the resolution. 

Hey @PK_GIT,
You can login to BD console and delete the system from Network module. This will free up the license. 
Let me know if this helps!

@Jerdal, I cannot locate your email by date nor by address hence why I need your email headers to identify the message IDs and see if our email provider has received it. In the meantime, just PM me your instance name, username and the last 4 digits on the credit card on profile.
-Paul

Hi Everyone, 

So as of today Pulseway 9.7 will be available for all Pulseway customers and we cant wait for you all to test it out!

With 9.7 our main aim was to enable users to do more with less clicks, making it even easier for you to manage your IT environment and saving you time and money. With that being said lets dive into the power that Pulseway 9.7 offers!
1. Patch Management Like Never Before:
Enhanced Approval Workflow: Dive into our new Patch Status page where you can approve, reject, or simply stare in awe at the neatly categorized patches—now with tabs for Pending, Approved, Rejected, or All Patches.
Detailed Insights: Every patch now shows its name, identifier, release date, a direct link to the Microsoft Support article, applicable operating systems, CVSS scores, and more. Want to know which devices are affected? Just click on a patch!
2. Superior Monitoring Capabilities:
Application and Service Event Log Monitoring: It’s here! You can now monitor Windows devices like a boss. Import event logs directly into the Pulseway database and tailor your monitoring profiles with ease.
3. Remote Control Revolution:
Client Portal Remote Control: Empower end-users to take control of their devices through the Client Portal with robust security and simplicity.
Native 1-Click Access: Jump into a Private Remote Desktop Session with a single click—no need for manual logins or sweat!
4. Tighter Integrations and Enhanced Automation:
Datto BCDR and Networking: Seamless integration for backup and disaster recovery, plus supercharged networking capabilities.
Streamlined Automation Controls: Now covering more features with expanded team permissions. Whether you want to view, run, or edit—control is at your fingertips.
5. UX and Functionality Improvements:
Patch Policy UX Overhaul: Experience our restructured patch policy form for clearer navigation.
In-Depth Installation Insights: Track exact installation times and filter your reports to get the data you need.
Jump into a smoother, smarter way of managing your IT environment. It’s not just an update; it’s a revolution and be sure to join in and check out the release notes HERE and join our Webinar on Aug 15th HERE!

Hey @Nordic
Perfect I will reach out to Nora today and get this sorted for you - side note I just redacted your email address so that it wasn't public view. 

Thanks, 
Stefan 

Hey @Nordic

Thanks for reaching out, you can definitley get Pulseway for Personal use, If you reach out to your current account manger and mention this to them they should be able to get you set up with a personal account via your personal email tat is separate to your schools account. 

If you like I can get this arranged for you just forward me either the email attached to your current Pulseway or you Account managers name! 

Thanks, 
Stefan 

have DM you my Account email address

Dear users, 
Pulseway has recently launched a major project to improve the service for customers hosted in our North American data center. This will see all North American, South American and Asia Pacific customers, currently hosted in the US, move to a more robust, performant and secure data center situated in New Jersey. 
 
As we are sure you can appreciate, this is a significant project so we will be migrating customers in phases over the coming weeks.
Your account manager will be in touch soon to work with you to plan your move at a time that works for you.
However, if you wish to be included in one of the early phases, please contact your account manager and they will be happy to arrange that.
For more information on the migration and what it means for you, please refer to this knowledge base article.
If you have any questions, please do not hesitate to get in touch with your account manager.
Thank you.

Hey @Ahmad

Thanks a mill for bringing this to our attention, I'm going to raise this issue with support and I was wondering if you would like to be involved in the update process? If so forward me our pulseway email ID and I can CC you in the ticket. 

Thanks again
Stefan 

Dear users, 
Pulseway has recently launched a major project to improve the service for customers hosted in our North American data center. This will see all North American, South American and Asia Pacific customers, currently hosted in the US, move to a more robust, performant and secure data center situated in New Jersey. 
 
As we are sure you can appreciate, this is a significant project so we will be migrating customers in phases over the coming weeks.
Your account manager will be in touch soon to work with you to plan your move at a time that works for you.
However, if you wish to be included in one of the early phases, please contact your account manager and they will be happy to arrange that.
For more information on the migration and what it means for you, please refer to this knowledge base article.
If you have any questions, please do not hesitate to get in touch with your account manager.
Thank you.

Hi @Lwild & @Matt Stevens

The reason that you two are both unable to see the Hyper-V module is because we are currently in the process of moving this module to be accessible within the Webapp and due to this for some reason it has disappeared.  If you run the following PowerShell script 
Set-ItemProperty -path 'HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\' -name 'MonitorHyperV' -Value '1' it will effectively flip a switch and you should be able to access the Hyper-V module again. Dev is currently troubleshooting why the issues exists in the first place but if you need any more assistance please feel free to reach out. 

Thanks, 
Stefan 

@StefanMcl_Pulseway any chance you can raise a ticket for me regarding this too?

This is a new peace of information.
;- ) =
 
Worked after reinstall.
Cheers!

@pax0707 
It should work after you reinstall the Pulseway agent!

Ok Great, Thanks for letting me now guys i will check in and see what the status is 

Hey @Leon from AIOI Thanks for reaching out. So in response to your first question please enable PowerShell impersonation. Open Pulseway Manager head to settings > Runtime and Enable PowerShell impersonation then you should be able to enter the credential and run the scripts. 
Let me know if that works and if not I will raise a ticket for you with support
Thanks,
Stefan 

Thanks for the input. i was able to find the URL for the specific Organizaion that i want to auto enroll devices under. I was able to write a ps script for this install. Once i was able to write this i added it to a provisioning package for device provisioning. This script could also be used with something like autopilot for intune. 
 
#Download and Run MSI package for Automated install
$uri = "Agent download URL "
#Create Folder path 
New-Item -ItemType Directory -Path C:\Temp
Invoke-WebRequest -uri $uri -OutFile C:\Temp\windows_agent_x64.msi
msiexec /i C:\Temp\windows_agent_x64.msi /quiet /qn /norestart

Hi,
please make this and proper Phone HMTML Call Link
For example:  Clickable phone number
<p><a href="tel:+4733378901">+47 333 78 901</a></p> It will allow to start phone app by one click and speed up call back process. By for example running Windows Phone App. Besides it is only one line of code to implement :)
Documentation at https://www.w3docs.com/snippets/html/how-to-add-telephone-links-with-html.html
 

 

Hi Stefan,
I tried something else, I deleted my 28 character user and had a shorter one created.
Now I can log into the system even though it doesn't ask for MFA, which is quite strange. I think it's useful to implement it so you don't have to enter it later every time.
It would also be appropriate to point out that if you create a user with more than 25 characters he will not be able to log into the system.
Thanks for help
 

Hi All, 

Juts popping in to let you all know I'm not ignoring this, I'm trying to elevate it to a higher level as it is clearly effecting a wide group of users. Support are aware of this and we are trying to get a hotfix, so the second I know something I will let you all know ASAP. 
 
Thanks, 
Stefan

Hi @Shuntian Eddie Li
Thanks for reaching out, we only send notifications from Applications, Security and System, so make sure the event log is a part of these! 
If you need anything else please let me know!, 
Thanks, 
Stefan 

@ed247 @JohnnyJoker @JonasB
Hi All, 
I believe the issues is still being reviewed by dev However there is the following hotfix that should work. If you run the following script as an administrator it should fix the issue: 
 
REG DELETE HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate /v SetDisableUXWUAccess REG DELETE HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate /v SetDisablePauseUXAccess USOCLIENT startscan Let me know if it works or not, 
Thanks a mill, 
Stefan

@StefanMcl_Pulseway
Feel free to incorporate it into Pulseway
 

Hi There,
 
Here is my removal script. Hope it works for you
 
## Powershell Teamviewer Uninstall Script ## Scott Pepper ## Careys Freight Lines ## 6th November 2023 if(Get-Service Teamviewer) { Stop-Service TeamViewer Set-Service Teamviewer -StartupType Disabled Write-Host "Teamviewer is installed" if ([System.IO.File]::Exists("C:\Program Files\Teamviewer\uninstall.exe")) { $process = start-process "C:\Program Files\Teamviewer\uninstall.exe" -windowstyle Hidden -ArgumentList "`/S" -PassThru -Wait exit $process.ExitCode } elseif ([System.IO.File]::Exists("C:\Program Files (x86)\Teamviewer\uninstall.exe")) { $process = start-process "C:\Program Files (x86)\Teamviewer\uninstall.exe" -windowstyle Hidden -ArgumentList "`/S" -PassThru -Wait exit $process.ExitCode } else { write-host ("Teamviewer does not appear installed.") } } exit 0