Remote Control not working after internal network IP changed.

[Antonio Fonseca]

After changing the internal IP on a client's network, I can no longer connect to the workstations using the Remote Control. I still can connect through the command prompt and PowerShell. All those machines are Windows 10/11. However, I can still Remote Control the Windows Server 2019 server.

Always getting this error:

 

Any ideas?

[Anne]

Hey @Antonio Fonseca

Thanks for reaching out! If you restart the Pulseway Manager Service, than it should work fine! Let me know if this isn't the case and we will get in touch with support. 

Thanks, 
Stefan 

[Antonio Fonseca]

Hi @StefanMcl_Pulseway, unfortunately, it did not work.