When attempting to use the Remote Desktop Client to connect to a Windows 2003 Server I receive the message: "The screen cannot be captured at the moment. This could be due to fast user switching or a minimized/disconnected remote desktop session". I've seen this error documented on other forums for TeamViewer and the vendor says the latest version resolves it. There is also a workaround documented here: http://ram.kossboss.com/teamviewer-error-screen-captured-moment-due-fast-user-switching/ , but I can't implement it because I can't find the service by the TeamViewer name or access a stand alone installer of the RDC. I'm hoping Pulseway techs monitor this forum since I'm a new user and haven't seen another option to engage support.
When attempting to use the Remote Desktop Client to connect to a Windows 2003 Server I receive the message: "The screen cannot be captured at the moment. This could be due to fast user switching or a minimized/disconnected remote desktop session". I've seen this error documented on other forums for TeamViewer and the vendor says the latest version resolves it. There is also a workaround documented here: http://ram.kossboss.com/teamviewer-error-screen-captured-moment-due-fast-user-switching/ , but I can't implement it because I can't find the service by the TeamViewer name or access a stand alone installer of the RDC. I'm hoping Pulseway techs monitor this forum since I'm a new user and haven't seen another option to engage support.
Thanks!