Jamie Taylor

Can i also get this enabled?

@Michael Woffenden Are you asking for this to just be added via a Pulseway feature or how to actually do it via PowerShell through Pulseway? 

It's fairly simple to create a Windows user account with Powershell.  Are there any reasons why this cannot be done with Pulseway via Powershell scripting?

@merritt.bishop There shouldn't be anything special you need to do.  Without seeing your code, I can't tell you for sure, but my guess is unfortunately you're missing something in your code. 
For instance, I have no trouble doing a computer reboot from Pulseway using PowerShell, however, you have to add -force at the end to get it to do so.
Restart-Computer -ComputerName "$env:ComputerName" -Force Works like a charm.   Happy to help with other items if you need it. 

I feel like I am missing something simple here. I cannot get any PS scripts or commands to execute on client machines from the Pulseway Dashboard. I began by making some simple cache clearing scripts I need to run daily/weekly, and quickly realized those as well as many scripts from my predecessor in the Dashboard were simply not working (folders marked for deletion were still present). In testing, I am now trying to run something as simple as "Restart-Computer" and when ran from the Dashboard (Systems > SystemName > Scripts) it shows as if it ran successfully, but the machine does not reboot. Of course running this command in a non elevated PS prompt directly on the machine results in a reboot as intended. I have tried setting ExecutionPolicy to "Unrestricted" with no change. Batch scripts are working fine, sending a "shutdown /r" results in the intended reboot as well. What could be stopping these PS commands from running on my machines? These are non domain Windows 10 PCs with the most current update and my test ones are single user local admin, so a pretty simple setup.

Hello to all, 
I have actually contacted the support several times in order to have a migration procedure of our pulseway server. Unfortunately I have no feedback since... 
So I come to ask you. To be a little clearer on our need and our situation I will make you a small report of the current situation.
So we currently have a machine on AWS that runs with our pulseway server on it, the database is on the same machine.
Our requirement is as follows:
We want to migrate the server to another AWS machine but we want the SQL database to be stored elsewhere on an AWS service to have a notion of DRP.
 

Hi there,
We have indeed changed the messages for the user sessions to match the exact wording using by the operating system. We usually post in the release notes major changes to the platform so this is not a noteworthy change.
-Paul

Has the 8.8.11 Agent update changed the behavior of the -support flag I'd heretofore been using with pcmontask.exe to bring up the Support Request window?
I can confirm that "C:\Program Files\Pulseway\pcmontask.exe" -support still brings up the Support Request window in 8.8.10.
If this is a permanent change, is there another way to bring up this window? Clients found using the taskbar icon to request support frustrating as Windows often shunts it to the "hidden items" section, or the icon is simply not visible, so as such I'd been using the aforementioned desktop shortcut with the -support flag.
Any help would be appreciated.
Thank you!

Hi Nick,
Many thanks for the report. Our development team has confirmed this as a defect and we're working on a fix. I'll keep you posted with updates as I get them.
-Paul

After a recent System Update and Reboot, the Pulseway Service now fails to start up with the error message "Configuration: expected ="

No configuration files were touched or changed, can´t find anything wrong with /etc/pulseway/config.xml either.

Server Specs:
Ubuntu Server 20.04.3 LTS, 16GB RAM, ARM / aarch64

Updated packages before reboot:
cockpit, cockpit-bridge, cockpit-packagekit, cockpit-storaged, cockpit-system, cockpit-ws, command-not-found, iptables-persistent, libcephfs2, libnss-systemd, libpam-systemd, librados2, libsystemd0, libudev1, netfilter-persistent, openssh-client, openssh-server, openssh-sftp-server, python3-commandnotfound, systemd, systemd-sysv, systemd-timesyncd, u-boot-tools, udev
Error Screenshot:

Hey Peter,
That's odd. Please PM me your config.xml file and I'll look into it.
-Paul

Just seen the email, thank you @Jamie Taylor

Jamie's suggestion above solved my issue,
 
cheers

We are looking to use PSA but we need a better way of making tickets that as easy to use for our techs on the road. 

Features such as Location based customer selection for Ad-Hoc tickets
Adding signatures to a ticket directly from the app.
Allowing the tech to fill in Start and end time for tickets nut just start time and duration.
Adding pictures directly from the app.

Or a way to do this from different apps probably by using PSA API to send the data to Pulseway.
With enough information we're willing to code the app ourselves if this is possible.

Hoping someone can help with this as I can't find a clear answer...
I have a simple query to call from the servicedesk/tickets endpoint, but I'm unable to get the filter working with a DateTime column.
In the code block below, Filter 1 (on the TickerNumber) & Filter 2 (on the SLA Status) both work fine and give the expected results, but Filter 3 (on Actual Resolution) returns a (400): Bad Request error. It does this whether I create the datetime programmatically as in Filter3, or hard-code it as in Filter4.
let Token = "TOKEN GOES HERE", BaseURL = "https://psa.pulseway.com/api/", Path = "servicedesk/tickets", Day = Date.Day(Date.From(DateTime.LocalNow())), Month = Date.Month(Date.From(DateTime.LocalNow())), Year = Date.Year(Date.From(DateTime.LocalNow())), Date = DateTime.ToText(#datetime(Year, Month, Day, 00, 00, 00), "yyyy-MM-ddThh:mm:ss"), Filter1 = "?$filter=endswith(TicketNumber, '2022')", Filter2 = "?$filter=StatusSLAEventId gt 1", Filter3 = "?$filter=ResolutionActualTime gte " & Date, Filter4 = "?$filter=ResolutionActualTime gte 2022-01-03T00:00:00.000Z", Source = Json.Document(Web.Contents(BaseURL & Path & Filter4, [Headers = [Authorization="Bearer " & Token]])) in Source Does anyone know where I'm going wrong?
Thank you in advance!

Hey there,    If in case you are not able to uninstall Kaspersky (or the action button is greyed out), then it is evident that the antivirus policy is being applied over an organization/site/Agent group level from the Pulseway WebApp->Server Admin-> configuration->Select the organization/site/agent group to which the endpoint belongs to-> Check and change to No Policy.

For function greyed out - Remove the Kaspersky Antivirus policy from the configuration tab for that system.   Let us know if this works.

I'm also learning about custom fields and I think it finally clicked for me. I want to share this to help anyone else struggling with this.
I used this guide to set up custom fields and to find out how to connect them to a script. While this guide in itself may not apply exactly with what you're looking to accomplish, use it as a template as it lays a good foundation on the process.
Simply put, you create the custom fields in Automation > Custom Fields. Then create (or edit) your script (Automation > Scripts) and add in those custom fields as Outputs. It's important to note that the name of the Output needs to match whatever variable name (in the script) that you want to extract the information from - this is something I will later correct in the comments on the other thread as it was written incorrectly in the guide.
So, running through the script I'm presenting as the example - the script checks on the BitLocker status/keys and then puts that data into the script's variables, which passes that info to the Outputted custom fields, which will then save those in the custom fields under Systems > Systems > (individual system name) > Custom Fields.
---
Edit: One more quick note on a discovery which I haven't seen documented anywhere - You don't have to manually assign custom fields to any systems (at least with the custom fields with the "System" context). Once you run a script that has a custom field as an output, it will automatically assign that custom field to the system under Systems > Systems > (individual system name) > Custom Fields. Hopefully that saves someone some time.

This version is developed and ready. It will be probably be deployed in the next 2 releases.

Hello all, 
I have been deploying webroot to a few sites through pulseway. This is the first time I have had to manually install webroot.
Webroot would not install through pulseway on three computers. 
The manual download installed immediately and began a scan and reported into the webroot console. 
In pulseway the status for all of these was install failed and there are no actions available. I waited quite a while and no change. 
To get actions available I then installed again thrugh pulseway which imediately worked. 
 
 
 
 

@spinto Yes there is.  Was released by Datto RMM in collaboration with others. 
Modify it to suit your needs.  It works well to identify vulnerable files as it scans inside jar files as well.  
 
With some small modifications you can run it through Pulseway of course.   
https://github.com/datto/log4shell-tool

Any chance support could be added for XCP-NG - the open-source fork of Citrix XenServer? I can add one to the Server Manager, and connection tests OK, but it does not show up in the mobile app.
EDIT:
I figured it out. I forgot about the Policy and that I need to enable XenServer support in the Policy first. Then it showed up in the mobile app.

I have not checked every system for this but several at one site have the symptom
Agent Security Shows Webroot Secure AnyWhere Disabled Out Of Date and Also Shows Webroot Secure AnyWhere Enabled and Up to date  on the same Agent. 

 
 

Is there a powershell script that can scan local computers for the log4j vulnerability?  If not, does anyone have any recommendations on how to do this via the Pulseway agents?

Moderator, 
I want to make use of Pulseway for Home/Personal use without the creation of a work email.
Is this possible?

We would like to see the last few tickets for a client when entering a new ticket.
When a client calls, we ask if they have a ticket, we start a new ticket and help the client.  We find that we end up with multiple duplicate tickets for the same issue.  (ie. Client sends in a ticket via email, then calls the service desk as they are in a rush.)
In other ticket systems we have used, when entering a ticket, we get a popup showing the last X (normally 5) tickets for that company and user.
Ie.  We enter the company name, the popup (side bar) shows the last 5 tickets for this company.
Ie. Then when we choose the user we are working with, the popup (side bar) filters the company showing only the tickets for this specific user.