[PSA Automatically refresh/show new tickets after email parser]

Thank you!

[Option to disable unused features on WebApp]

Please drop your suggestions here: https://pulseway.featureupvote.com/

[Unitrends Backup Agent]

Hey @Brant, I have raised a ticket for your query, our team will get in touch with you regarding this.

[BitDefender: Endpoint deployment and management]

We can do that, we just need to transfer the licenses.

[IT Glue is now integrated within Pulseway]

@leendertvdk Where you able to connect IT Glue, or you are still facing the issue? 

[Patch Management Reboot/Notification Customization]

Kindly leave your suggestion here: https://pulseway.featureupvote.com/, our dev team will work on the prirorities as requested.

[PSA Automatically refresh/show new tickets after email parser]

Kindly drop your suggestions here: https://pulseway.featureupvote.com/

[Trying to create workflow that assigns patch management policy]

Thank you @haylebop!

[Unable to Open Pulseway Through System Tray Icon]

Kindly add your suggestions to our roadmap: https://pulseway.featureupvote.com/

[Automatically restart my PC when it goes offline?]

Automating a powershell command via scehduled tasks, or triggred from automation workflows should be able to assist you in this case. You can try PowerShell Commands like the below one restrart your remote device by entering your computer name.

Quote

Restart-Computer -ComputerName Server01, Server02, localhost

 

[Dashboards are severely lacking]

Thanks for your thoughts, our dev team is continuously improving the product based on the demand from our users. Like any other development procedure, the most requested feature is given the preference, please feel free to drop your suggestion in our roadmap page: https://pulseway.featureupvote.com/

[Remote Control - Errors when trying to use Private Remote Desktop Session options]

Hey @RandyChuck, our team will assist you regarding this, we have created a support ticket for your query. Thank you!

[Can't create account]

Hey @kristianIDK, public emails would not work for signup. Please DM me your business email and we can setup this for you.

[Schedule Device Disable - How is everyone handling this?]

Hey @Zondor, we have raised a ticket for your query. Our team will give the neccessary information regarding this. Thank you!

[Pulseway for personal use...]

Hey @XPort, Pulseway used to be available for personal use. However, that version is not available now. If you are looking to manage around 20 endpoints, we can set this up for you.

[Hide unused PSA ticket fields]

Hey @TonyC, thanks for your suggestions. Please feel free to drop your suggestions in our roadmap list, so our team will work on it based on the priorities: https://pulseway.featureupvote.com/

[Windows Product Key Displaying incorrectly]

Hey @Tomas Loureiro, our team will reach out to your regarding this issue. Please check your mail inbox for the same.

[Client Portal]

Hey @20100, thanks for your valuable feedback. Appreciate it. Please include your suggestions on our roadmap, so we will continue developing the most requested features for our users. https://pulseway.featureupvote.com/

[Migrating from free tier to paid]

Hey @A_Beckett, thanks for reaching out to us. Will look into this request and get back to you. Good day!

[Please add remote access from a Chromebook Support]

Thanks for your request @AC_Martin_J, our team will look into it. Appreciate the time you took for including the request.

[Remote Login for Windows, Allow End-Users to Disable Remote Control, and Remote Control Performance Metrics]

Are you able to see it now? 

[Client Manager for PSA Client Portal / Close Tickets]

Thanks for your suggestion, please feel free to share the same in our roadmap page: https://pulseway.featureupvote.com/

[Systems keep going on/offline]

Hey @GunLake, I have created a ticket for you request, as our support team may need your log files to look into the issue. They should reach out to you shortly regarding this.

[Remote Login for Windows, Allow End-Users to Disable Remote Control, and Remote Control Performance Metrics]

Remote Login for Windows

Remotely login into monitored systems through the Pulseway ecosystem without disclosing credentials to people in front of the computer. This feature can be enabled from endpoint policies or locally on each system.

 

                                                                                         

Allow End-Users to Disable Remote Control

Within an endpoint policy, once you enable the system tray icon for end-users, you can now also enable the option to locally disable remote control on each system from within the system tray context menu.

 

Remote Control Performance Metrics

We have added a mechanism in Remote Control to capture and measure various performance statistics to help you understand the performance of a session, and to help us continue to improve performance of the product.

Much of the work is done behind the scenes, but you'll find a new menu setting in Remote Control called “Show Session Health” which, if enabled, displays a visual indication of session RTT (Round Trip Time).

In addition, we have also added a menu setting called “Send Report” which allows you to provide us quickly and easily with feedback of your session, which will automatically include the performance statistics.

UI Update

As part of our ongoing effort to modernize and standardize the UI, the Patch Management History page has been redesigned.

 

General Improvements

• Custom Fields CSV Report Template now renders custom field values as columns rather than having each value on a separate row
• Fixed an issue with the mobile app not rendering certain modal dialogs on iPads running iOS 12
• Fixed an issue where the exported CSV document would contain data in an incorrect format

[IT Glue is now integrated within Pulseway]

Bring IT Documentation in your daily workflow through the IT Glue integration. Within the system details screen you can now access asset information, related documents, and related passwords for the matching IT Glue configuration.