Continu IT Solutions

Yes please add this functionality!

I found a powershell script that will update the computer name to do just this elsewhere on this forums (and for the life of me I cannot find it now to give the author credit). that creates the info just like my mockup.
I modified it slightly from the original but here is the code I use:
$lastlogon = (New-Object -ComObject WScript.Shell).RegRead("HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\LogonUI\LastLoggedOnUser") $hostname = hostname $installtype = (New-Object -ComObject WScript.Shell).RegRead("HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\InstallationType") $pos = $lastlogon.IndexOf("\") $leftPart = $lastlogon.Substring(0, $pos) $lastlogonusername = $lastlogon.Substring($pos+1) if ($installtype -eq "Server") { Set-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\" -Name ComputerName -Value $hostname , "/" , $leftPart }else { Set-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\" -Name ComputerName -Value $hostname , " - " , $leftPart , "\" , $lastlogonusername } Saved this as a script named Update Computername with User
Then i set the computers to notify when user logs in as a low level notification
then i created a workflow that triggers off that low level alert, runs this script, then deletes the notification and marks the workflow as a success

Now i can search on username and it works!

We often use pulseway to deploy webroot and would like to see a site key manager added so when deploying we dont have to copy paste they site key everytime, but rather have a drop down with all available site keys / site names. 
 
Even if it cant be automatically pulled from the webroot dashboard, and we have to go in and add / name the sites and associated keys that would still be helpful.

i have pulseway installed on many macs and since the latest release my end users are reporting a popup from pulseway requiring an update to be installed. Why is this not silently instealled like on windows pcs?

one other thing with this add the ability to remain connected after logging out a user or during fast user switching. It's VERY annoying to have to log out a user to log in as an admin only to be disconnected and have to reconnect two or three times.
We also need the ability to reboot in safe mode with networking and reconnect to a machine.
we had both these capabilities in our old RMM (Solarwinds) so it's very technically possible.

No the performance is sub par. I have had issues with it fully locking up the mac during a remote session and it requiring a hard reset. the responsiveness to mouse and keyboard inputs lag badly. Not any of the 30+ macs i have deployed it on has worked great. Does not matter if the mac is hard wired or on wifi, performance is the same. I have also tried different internet connections. 

one other thing with this add the ability to remain connected after logging out a user or during fast user switching. It's VERY annoying to have to log out a user to log in as an admin only to be disconnected and have to reconnect two or three times.
We also need the ability to reboot in safe mode with networking and reconnect to a machine.
we had both these capabilities in our old RMM (Solarwinds) so it's very technically possible.

First of all, thank you for this integration. This should prove to be much easier for techs to view and update their tickets. I do, however, have a suggestion to make it even better. I think it would be useful to be able to filter on ticket status. For example, show all tickets except completed.
Thanks again for your hard work!
Matt

Be nice if you reference the Author rather than "I found this" I wrote it, thanks for the plug.