[Dashboard]

Hi @jbohnenstiehl,

Thank you for your suggestion. We will consider the possibility to introduce this functionality into the future release.

In a mean time you might use the Pulseway WebApp -> Server Admin -> Notifications section to accomplish this task (if are you using Team subscription).

[PSA: Multiple Ticket Selection]

Hi @dpbklyn,

I believe that this functionality is already possible. If you will configure the search filter to show the required tickets, then you will be able to run 'Batch Actions' an all tickets which are shown or select just a few of them.

[Remote Desktop Client-requests]

Hi,

Thank you for your suggestion. We will consider the possibility to introduce this functionality into the future release.

[File Transfer]

Hi All,

Currently we are planning to release this feature by the end of Q2 2019.

[Website in dashboard]

Hi @mitch,

Have you tried to use the Pulseway REST API to do it?

[Accesspoints in dashboard]

Hi @mitch,

The access points like all other devices can be monitored via SNMP if the device supports it. In order to register this device as the separate system you will need to use the Pulseway REST API. Note: in order to monitor this device you will need to build the application which will check the SNMP variable and then use the Pulseway REST API to send the notifications to the Pulseway Dashboard.

Currently SNMP module is built into the Pulseway agent on Windows systems therefore the Access point which will be monitored via it will not be shown as separate device. For more details about this please check out the following link.

 

[Patching Policy - Filter By Date Rule]

Hi @michaeldpotter,

Thank you for your suggestion. We will consider the possibility to introduce this functionality into the future release.

[PSA notification from email notes]

Hi @dpbklyn,

Please try to explain to us. Who is sending these emails?

It is possible that workflow is not con figured to be triggered if the email is coming from the email parser? Please share the images showing the workflow, so we can assist you with the configuration for it?

[Philosophical Question]

Hi @dpbklyn,

Thank you for contacting us. We already supporting the option to assign policies in batches, therefore if you will configure the search filter to show the required systems, then at the bottom you will see the batch options.

[Installing Pulseway in Unraid]

Hi @gacpac,

This error indicate that Pulseway agent on your system can not establish the connection with your Pulseway instance or that the server to which it tries to connect is not the Pulseway server.

Also, I have checked our licensing server and it looks, that your account which is registered using your email address is disabled. Can you log on it using the Pulseway WebApp?

[StorageCraft ImageManager]

Hi Stuart,

Thank you for your suggestion. We will consider the possibility to implement this functionality into the future release.

[Notify me when PC turns on]

Hi @sakis_s,

Thank you for contacting us. This functionality is already available for you from the Pulseway Manager -> Notifications -> Status tab.

I hope this helps.

[PSA - Internal Note By Default]

Hi @dpbklyn,

Thank you for your suggestion. We will consider the possibility to implement this functionality into the future release.

[launch EXE files with pulseway]

Hi @Michael554466,

Have you installed PSexec as per instructions from the initial post?

[open a program / schedule task]

Hi @boostinu13,

Please check out the following post:

Quote

Regarding scheduled tasks - If the scheduled task is scheduled to run as currently logged in user, then you will see that the application is started in currently logged in users session.

Please let us know if you have any further questions regarding this.

[Rename workstation name (in Pulseway) from web app]

Hi @bdoadmin,

You may change the system in Pulseway remotely by using the Pulseway Dashboard or using the Powershell command from the Pulseway WebApp -> Systems -> Systems ->select the required system -> PowerShell terminal and run the following command:

Set-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\" -Name ComputerName -Value "New_Name_for_the_system"

Let us know how it goes.

[Assigned ticket still "New"]

Hi @Gary Haberl,

Once you click on that button, then you have the option to select the Queue and update the status for the ticket.

Not all of our customers are using the status 'Assigned' for new tickets which are assigned to the technician.

Regards

[Chat Feature]

Hi,

Thank you for your suggestion. We will consider the possibility to introduce this functionality into the future release.

[Group Tasks]

Hi @spicysupport,

This sounds like a good idea. We will consider the possibility to introduce this functionality into the future release.

[PSA "Dashboard Widgets" date choices]

Hi Gary,

If are you talking about the Pulseway PSA, then have you tried to create the custom Dashboard for this? The option to build the custom dashboard is available via the ad-hoc reporting section.

 

[Uptime / Downtime Reporting]

Hi @JamesP,

Unfortunately this project is still in designing phase, therefore I don't have any ETA for it at this time.

[How to change Runtime Powershell credentials/password]

Hi @Comissha,

My mistake, the batch script should do this.

REG ADD "HKLM\Software\MMSOFT Design\PC Monitor" /v PowerShellUserImpersonation /t REG_SZ /d value_here /f
REG ADD "HKLM\Software\MMSOFT Design\PC Monitor" /v PowerShellUserImpersonationDomain /t REG_SZ /d value_here /f
REG ADD "HKLM\Software\MMSOFT Design\PC Monitor" /v PowerShellUserImpersonationPassword /t REG_SZ /d value_here /f
REG ADD "HKLM\Software\MMSOFT Design\PC Monitor" /v PowerShellUserImpersonationPasswordCtrl /t REG_SZ /d value_here /f
REG ADD "HKLM\Software\MMSOFT Design\PC Monitor" /v PowerShellUserImpersonationUsername /t REG_SZ /d value_here /f

[What Happened to Details On Managed Systems Page?]

Hi @Comissha,

Thank you for contacting us. Currently this information is stored into the cache memory on the Pulseway instance, therefore if we reboot our servers, then this information is lost and we do not display it unless we see the same system online again.

Please let me know if you have any further questions regarding this.

[Trigger]

Hi @spicysupport,

Unfortunately this functionality is not supported at this time, however we are planning to introduce it into the future release.

[How to delete monitored computer]

Hi @Muse2Me,

All systems which are registered with your Pulseway account are shown into the Pulseway WebApp. For more details how to delete the system, please check out the following links:

1. how-to-remove-a-monitored-system-pro/free-plan-60

2. how-to-remove-a-monitored-system-team-plan-pulseway-60

By default all systems are placed into the default group unless you create new Organizations-Sites-Groups. For more details please check out the following links.