Mariale_Pulseway

Hey @Lix1 - Thanks for reaching out! Yes, this can be done by workflows. Once created, run/schedule the workflow. Refer to image.

Hey @deepee - Just raised a ticket for you and they'll contact you shortly😊

Hey @smcclos - Thanks for reaching out. Navigate to the WebApp >> Configuration >> Profiles >> selecting the profile. In this case, you need to enable notification when device goes offline in the policy. To do this, you need to identify which policy applies to that agent group. The policy you want to edit should have the suffix "Status" in its name or You can create a new profile. As an example in the screenshot below, policies with names like 'AD server status' with' monitoring type policy' should be edited by clicking on the 'Edit' button and adjusting the settings.

Hey @deepee - Thanks for reaching out! For assisting the end user, you can use the shared session, this does not ask for credentials, the private remote sessions will ask you for credentials. Also, the shared session shortcut icon is available when you hover over the specific device. Let me know if you need anything else😊

The latest Pulseway update just dropped, and this one’s all about speed, automation, and control; three things every sysadmin dreams about (right after fewer tickets and better coffee ☕). Here’s what’s new and worth checking out: ⚡ Faster Device Card Performance Device card load times just got a major speed boost. You’ll notice pages open much faster when managing systems, especially when jumping across multiple devices. 🧠 New Registry Editor (Remote Registry Management) The old Registry Viewer just evolved into a full Registry Editor, giving you real remote control over Windows device registries. You can now: Search for specific registry keys or hives Create, edit, and delete keys and values Back up or export individual keys or the entire registry to .reg files Import registry backups remotely Basically, full registry access without ever remoting in. 🤖 Cooper Copilot for Workflows Gets an Upgrade You can now: Trigger workflows on a schedule or based on notifications Integrate workflows with your PSA (Autotask, Pulseway PSA, Vorex, ConnectWise) to automatically create or update tickets It’s automation that works with your existing systems, not against them. 🔔 Enhanced Notifications Page The Notifications page under Administration > Account has been revamped for better performance and usability: Added search and filter options for faster navigation Introduced default severity mapping for all orgs “Reset All Overrides” replaces the old “Reset to Default” — for simpler global resets 📱 MDM Updates You can now delete existing Apps & Books connectors to keep things tidy Notifications for revoked MDM connectors (no more surprises) Added support for custom VPN vendor configurations (like WireGuard) in Apple MDM profiles If you want to dive into all the details, you can read the full release notes here.

Hey @fletcher_eit - Our support team was able to assist them with this. I just raised a ticket on your behalf and they'll reach out shortly😊

Hey @Labsy - We want to provide a single pane of glass and this capability is offered via Site maps. You can read more about this here and look up "Virtualization Discovery, Topology and Management"

Hey @Labsy - Enable legacy agent mode -> To enable Legacy Mode run the below script on the system with Pulseway agent installed. Set-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\" AgentLegacyMode -Value 1 Perform the below steps on the pulseway agent manually in registry after the above step. HYPER-V and VMWARE : On the server, go to the registry editor. HKEY_LOCAL_MACHINE\SOFTWARE\MMSOFT Design\PC Monitor and check and make sure these four are enabled with 1 data. DisplayHyperV, MonitorVMware, DisplayVMware, and MonitorVMware. That will enable Hyper-V and VMware on the Pulseway manager. It is possible to enable this functionality using the script. Please configure the Hyper-V module on one of your monitored systems. Set-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\" -Name DisplayHyperV -Value 1 Set-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\" -Name MonitorHyperV -Value 1 Set-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\" -Name PrioritySendNotificationOnHyperVReplicationCritical -Value 3 Set-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\" -Name PrioritySendNotificationOnHyperVReplicationWarning -Value 2 Set-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\" -Name SendNotificationOnHyperVReplicationCritical -Value 1 Set-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\" -Name SendNotificationOnHyperVReplicationWarning -Value 1 Let me know if this works for you😊

Hey @Timm - Thanks for reaching out. I just raised a support ticket on your behalf and our team will contact you shortly😊

Hey @Veljko - Thanks for reaching out! I'm going to raise a ticket to our support team about this and they'll be able to assist you here☺️

Hey @Labsy - Thanks for reaching out. Can you verify device added under Navigate to Account > 2FA > Trusted mobile devices and then clear the cache following the below steps. Go to your Android device’s Settings app. Look for the Apps or Apps & Notifications option. Find and tap on the Pulseway app (you may need to tap on See all apps). Tap on Storage & Cache, then select Clear Cache and Clear Data. Confirm any prompts and proceed. Reopen the app and log back in. If the issue persists, I'll create a support ticket for you😊

Hey @Daniel Storjordet - Thanks for reaching out. Let me know if you would like me to raise a ticket to our support team about this😊

Hey @Dan91 - Thanks for reaching out! Can you upload screenshots on the details please?

@Ramirez It really is! We had a few more releases since then, so makes sure to check those out😊

Hey @laberet - Thanks for reaching out. Our engineering team is working on removing the driver in the upcoming release. Will have a confirmed date in the upcoming weeks. In the meantime, please be assured Pulseway runs under a service account and does not expose direct user-accessible interfaces to this driver😊

Hey @adrianvas12 - Notifications can be customized for a specific Site or Agent Group by navigating to Account > Notifications. Please refer to the screenshot provided for guidance. Alternatively, you can configure a specific monitoring policy and profile for individual systems by navigating to Configuration > Policies and creating a new extension. Let me know if you need anything else😊

🤔 Imagine this: you need to install an app, clean up temp files, and chase a user for confirmation… all before lunch. Instead of juggling tasks one by one, turn it into an automated workflow with Cooper AI and let it handle everything in seconds. Here’s how to build it: Open Cooper AI inside Pulseway. Describe what you want. Example: “Install 7zip with user confirmation, then clean up registry + temp folders.” Add conditions (like asking the user to confirm or sending a Teams notification if they decline). Review the workflow, give it a name, and mark it as active. Assign it to all devices (or only the ones you need). Schedule it or keep it ad hoc for one-off runs. ✅ And you’re done. Your workflow is live in seconds.

Hey @adrianvas12 - Thanks for reaching out! Here's an article with a step-by-step on this😊

Hey @MrMattiPants - Just raised a support ticket for this on your behalf😊

Hey guys! @Rick Bestany @MrMattiPants - I'm going to raise a ticket for both of you on this issue and our team will get in touch shortly😊

Hey @DD3931 - Just opened a ticket with support for you😊

Hey @bleberth - Our support team can assist you with this. I already raised a ticket on your behalf and they'll be with you shortly. 😊

Hey @Hannes Paulsson - Thanks for reaching out! I just raised this with our support team and they'll be in contact shortly to assist you😊

Hey @MichaelHer_NavNet - Thanks for reaching out! I just raised this to our support team and they'll be with you shortly to assist you😊

Say goodbye to click fatigue. This release is all about speed and simplicity, making sure you get to what matters faster, without all the extra steps🚀 Top Features in this release: Device Management Shortcuts Quick-launch remote desktop, PowerShell/Terminal, and shortcuts right from the Device Management page. No more hunting through menus, jump straight into action. Registry Viewer Direct access to the Windows Registry from the Device Card, no remote desktop session needed. Navigate, view values, and keep your flow without bugging the end user. Automation Hub A unified content management page for all your scripts, tasks, workflows, and managed files. Organized, searchable, and streamlined in one place. 📖 Want the full scoop? Read all about it here.