For security purposes and business operations, it would be advantageous for Pulseway to allow MSP's to white-label the systray app and desktop icon. It would be difficult for a hacker to see what RMM software is attached to the system if the entire application was white-labeled. Other RMM's allow this. Currently the systray app only has predefined options. It would be efficient if more options were available for systray like NinjaOne has for there systray application. For instance, when i was recently testing NinjaOne I can have a link to my public knowledgebase, chat with a technician, new user request form, etc... It also allows me to customize icons with my own. NinjaOne has a very professional systray app, because we were able to brand it as our own. The desktop icon and label are Pulseway branded which does not allow the MSP to customize these two without going in to each machine and doing so. Same for the Pulseway Manager's splash and registration tab. 

Hey @PBCLLC - Thanks for your feedback! Our team is working towards many updates, so stay tuned☺️