Jack Stockley Posted January 21, 2023 Share Posted January 21, 2023 After a fresh install on Windows 10, the Pulseway Agent installs, but does not allow me to sign in. When opening the application, I am greeted with this screen When I click on "Register System" I am greeted with this screen After entering my Username and checking the box "I do not have an instance name", I get this error message I have re-installed multiple times, tried to manually start the service in services.msc, which gives me this error I have also made sure my PC is up to date, currently running Windows 10 Home build 19045.2546. Any ideas why I might be seeing this error message/ why the Password field is greyed out? Thanks Jack frico280 and floshi707 2 Link to comment Share on other sites More sharing options...
Jack Stockley Posted January 24, 2023 Author Share Posted January 24, 2023 I found a temporary fix for this. Download the previous version 9.0.1 from the Internet archive, register the system, then update pulseway to version 9.1 Jamie Taylor 1 Link to comment Share on other sites More sharing options...
Jamie Taylor Posted January 30, 2023 Share Posted January 30, 2023 Have raised a support ticket for this query, our team will assist you regarding this. Link to comment Share on other sites More sharing options...
JT461 Posted May 8 Share Posted May 8 On 1/24/2023 at 1:48 PM, Jack Stockley said: I found a temporary fix for this. Download the previous version 9.0.1 from the Internet archive, register the system, then update pulseway to version 9.1 Hey @Jack Stockley, I have been trying to figure out how to download a previous version for months. Are you able to share how you were able to do that? Link to comment Share on other sites More sharing options...
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