Default Tickets Listing Click Behavior not working

[Scott Range]

The Default Tickets Listing Click Behavior option under My Settings > Preferences does not seem to work, I currently have this set to 'Open In New Tab' rather than the default 'Open In Same Window / Open In New Window' however it still seem to open in the same window. 

 

If it helps, I have my Service Desk Experience set to 'New View'

[Jamie Taylor]

Raised a ticket for your query, our team will reach out to you shortly.