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Default Tickets Listing Click Behavior not working

Posted

The Default Tickets Listing Click Behavior option under My Settings > Preferences does not seem to work, I currently have this set to 'Open In New Tab' rather than the default 'Open In Same Window / Open In New Window' however it still seem to open in the same window. 

 

If it helps, I have my Service Desk Experience set to 'New View'

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