Service wont start

[azreal76]

After a reboot, the PC Monitor service will not start. If fails without error. When I open PC Monitor, it will not allow me to log on nor will it allow me to reset my password. It tells me my email/password is wrong. Help!

Azreal

[Marius]

I have checked your account, everything seems OK.

You mentioned in your email that no account details are set in PC Monitor - if that's the case the service will not start as no account has been entered.

Please make sure you have the latest version installed and try to reset your password first - this should be possible by using your existing account and the email address you registered.

If this does not work please let me know - the only reason reset password won't work is if the username/email combination is wrong.

[Marius]

If you're getting an error like:

System.InvalidOperationException: This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms.

at System.Security.Cryptography.RijndaelManaged..ctor()

Please change the "Enabled" value for HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\FipsAlgorithmPolicy key to 0

This will fix the problem.

[azreal76]

This indeed fixed the issue! Thanks guys!!!!!!