Error! Error Code 49004 : Cannot delete Workflow because it has related Item(s).

[SteveDS]

I am trying to delete a workflow but get this error. Others I seem able to remove. I have also tried disabling it THEN deleting, same error.

I am having some of my workflow rules not work and I am trying to track it down.

Thanks for any help.

-Steve

[Chris]

Hi @SteveDS,

Please remove all the configuration from this workflow and the try to repeat the process. However if that doesn't help, then please send us the screenshot showing the issue.

[SteveDS]

Hmmm...I seem to now be able to delete the suspected workflow rule??

I had removed everything in it before...but maybe the system hadn't caught up or something?

Thanks,

 -Steve

[SteveDS]

Spoke too soon. I have cleared every single field in conditions/updates/notifications and then deactivated the rule and tried to delete. Same problem on some workflow rules, others I can delete. May be related to original problem of some rules not being followed.

Edited November 24, 2018 by SteveDS

[SteveDS]

Any ideas?

 

Thanks.

[Paul]

Hi Steve,

Our SaaS OPS team can clear the historical information that keeps the workflow locked. Can you send me a PM with the workflow names you'd like to delete and I'll get it sorted for you?

-Paul

[dpbklyn]

I also have this issue...has there been a update?

[dpbklyn]

Paul,

I need a bunch of workflows deleted.  Can you help?