Restrict Data Access

[Jason]

How do you restrict viewing of other client/customer data by end users when attempting to use "Security Roles" to allow them access to things such as the hardware assets and knowledge base views?

We want to allow a client to view their hardware inventory (which we manage) from the portal, but they currently would be able to see data related to our other customers as well.

[Chris]

Hi Jason,

Unfortunately it is not possible at this time, because the security roles only grant the access to the certain sections into PSA. However I will add this as a feature request, so our developers will consider the possibility to add this feature in the future release.