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IT Glue Integration?


Jimmy Harden
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On 07/11/2017 at 3:59 PM, Paul said:

Hi guys,

The IT Glue integration is now released and it's already available for everyone. See blog post: https://www.itglue.com/blog/it-glue-announces-integration-with-pulseway-rmm

-Paul

This integration is boss, we love it! Is there any chance of the PSA being integrated as well?

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https://kb.itglue.com/hc/en-us/articles/115003416592-Integrating-with-Pulseway-PSA

and here's the one for PSA! ^__^ Literally just got the email from Pulseway with the announcement, can't wait to get stuck in.

I do have one question though, it's asking for API credentials but I'm not sure exactly how to go about setting this up on our account, does anyone know whereabouts this is?

Edited by Martin_T
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Hi Martin,

Please check the pre-requirements:

Pulseway recommends using the user account assigned to the "Root User" role to integrate with other platforms as it has access to all CRM and asset information in your Pulseway account

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2 hours ago, Chris said:

Hi Martin,

Please check the pre-requirements:

Pulseway recommends using the user account assigned to the "Root User" role to integrate with other platforms as it has access to all CRM and asset information in your Pulseway account

Ahh I see, I'll give that one a go, thank you :)

I read this literally as a "recommendation" and not a requirement. I would probably get them to change the wording of this one.

Quote

Pulseway recommends using the user account assigned to the "Root User" role to integrate with other platforms as it has access to all CRM and asset information in your Pulseway account.

Cheers!

--------------------------------------------------------------------------------------------------------------------------------

I've got our root user to log in and we've got the same results. 

Cheers

Edited by Martin_T
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