Dashboard 4.9.1 - Unhandled exception

[Ghostie]

Hi, 

 

Our dashboard is coming up with the quoted error below.

This happens every morning when we come in.

I have to quit the application and start it again to sort the issue.

 

Thanks,

 

Tim

 

Quote

See the end of this message for details on invoking 
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
   at  .(DashboardInfo , Boolean )
   at  .(Object , GetDashboardInfoCompletedEventArgs )
   at MM.Monitor.Dashboard.WebService.MobileClient.OnGetDashboardInfoOperationCompleted(Object arg)

************** Loaded Assemblies **************
mscorlib
    Assembly Version: 4.0.0.0
    Win32 Version: 4.6.127.1 built by: NETFXREL3STAGE
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
----------------------------------------
Dashboard
    Assembly Version: 4.9.1.819
    Win32 Version: 4.9.1.819
    CodeBase: file:///C:/Program%20Files/Pulseway%20Dashboard/Dashboard.exe
----------------------------------------
System.Core
    Assembly Version: 4.0.0.0
    Win32 Version: 4.6.79.0 built by: NETFXREL2
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.Windows.Forms
    Assembly Version: 4.0.0.0
    Win32 Version: 4.6.79.0 built by: NETFXREL2
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
    Assembly Version: 4.0.0.0
    Win32 Version: 4.6.1081.0 built by: NETFXREL3STAGE
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
    Assembly Version: 4.0.0.0
    Win32 Version: 4.6.1068.2 built by: NETFXREL3STAGE
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
MMUtilsFw
    Assembly Version: 7.2.1.704
    Win32 Version: 7.2.1.704
    CodeBase: file:///C:/Program%20Files/Pulseway%20Dashboard/MMUtilsFw.DLL
----------------------------------------
PCMonitorTypes
    Assembly Version: 4.9.1.819
    Win32 Version: 4.9.1.819
    CodeBase: file:///C:/Program%20Files/Pulseway%20Dashboard/PCMonitorTypes.DLL
----------------------------------------
Accessibility
    Assembly Version: 4.0.0.0
    Win32 Version: 4.6.79.0 built by: NETFXREL2
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
System.Configuration
    Assembly Version: 4.0.0.0
    Win32 Version: 4.6.79.0 built by: NETFXREL2
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
    Assembly Version: 4.0.0.0
    Win32 Version: 4.6.1064.2 built by: NETFXREL3STAGE
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Web.Services
    Assembly Version: 4.0.0.0
    Win32 Version: 4.6.79.0 built by: NETFXREL2
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Web.Services/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.Services.dll
----------------------------------------
Dashboard.XmlSerializers
    Assembly Version: 4.9.1.819
    Win32 Version: 4.9.1.819
    CodeBase: file:///C:/Program%20Files/Pulseway%20Dashboard/Dashboard.XmlSerializers.DLL
----------------------------------------
Microsoft.GeneratedCode
    Assembly Version: 1.0.0.0
    Win32 Version: 4.6.1064.2 built by: NETFXREL3STAGE
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

 

 

[Paul]

Hi Tim,

Thank you for your report. Our development team is working on a fix as we speak.

-Paul

[Paul]

Hi Tim,

We've just released an update that fixes this issue. Thanks again for your report.

-Paul

[Ghostie]

Many thanks, looks to be resolved. 

 

Tim