Jamie Taylor

We're looking to leverage the custom fields to add links for external documentation specific to the account or project to records in Pulseway PSA. The only data type that seem suited is "Free text" but then you need to copy paste the link to view it. Can we get an option for URL that creates a hyperlink or button? 

The 2 date code formats are insufficient. In Canada we use YYYY-mm-dd as the only official date code and that is not an option. Currently using European as it is close but backwards. Can we get the ability to code it ourselves how we want or more options?

Pulseway is not available in AppStore. Native M1 agent is in QA and will be released in 2 weeks. (at the moment the agent is emulated via Rosetta 2 on M1) 
You can un uninstall the agent via Terminal:
 
sudo launchctl unload /Library/LaunchDaemons/com.pulseway.PulsewayHelper.plist sudo launchctl unload /Library/PrivilegedHelperTools/com.pulseway.PulsewayHelper sudo launchctl unload /Library/PrivilegedHelperTools/com.pulseway.PulsewayCommandHelper sudo rm -v /Library/PrivilegedHelperTools/com.pulseway.Pulseway*  

It works now! Thank you! Just what I needed.
Have a great day Paul!
Quick followup question: Any way to copy the notification settings associated with a host in the same manner?

Hi Jamie.
Restarting the PW service seems to have done the trick. I'll watch it throughout the day to confirm.
Thanks again,
Brant

This issue has been fixed.

Yep working.

For completion, this defect has been resolved. 
I am running version "8.10.1 build 303 release 312"
@Mark G38 - check if it works for you also 
 
Thanks @Jamie Taylor and Dev Team. 

Hello,
I'm looking to deploy the MacOS Pulseway Agent using kandji. It Installs fine but I'm looking for a good way to have it automate the server registration with a post installation script. 
Is there a config.xml like with the Linux agent? or some way i can automate the registration process?
Thank you,
OT
 

I'm looking for this too and am happy to talk with development.

From the : Get Start" page  , I was asked to fill " company  email address"  . even when I fill with " personal" in  " business " section , the webpage will not let me go to next page .
 
From another route, I managed to setup an email address ,user name and password , and have completed the email confirmation process  However when I used the App in phone , I  still got " Account error" with the user name and password.
 
Is Pulseway now a pure business program?

I'm trying to email myself a file from another PC managed with pulseway, but even though I set up the SMTP server in the dashboard (and send a test email, confirmed it is working), the option to email a file on the android and web apps do not appear. I've tested this on two PCs and both have this issue. My account is a free account, so I'm wondering if this was moved to a premium only feature? If it did, are there any alternatives to somehow getting a file from a managed PC to my android phone?

I'd like to request that when we hover the cursor over the title of a ticket in the queue/view that it enables us to see the latest activity of that ticket, whether is is an internal note from a technician, or a reply from a customer etc

Thanks Jamie.

Hey @WYE, our dev team is aware of this issue. Its a defect and we are in process of resolving it.

@Jamie Taylor Can you also let us know here if this was a defect or a planned changed? If its a defect, would be good if it was fixed at the next opportunity. If it was a planned changed, being transparent around the reasoning would help us (the customers) get some understanding :-) 
 

@Jamie Taylor Sorry to pile on here but we're also looking for this feature.
If we aren't eligible to have it enabled for us, can anyone think of a workaround to get roughly the same results? I am thinking of a daily task that runs a simple script (ping 127.0.0.1?) which will fail for a system that can't respond back and will report as such, but that feels messy and may bring in false positives. It also would only occur at a particular time during the day, which would exclude any computers operating outside of when the task runs. I guess I can have multiple tasks running at different times during the day, but then I'm compiling that data and... it would just be easier if this were a built-in feature, I'm concluding!

No it can't.  You are better off with some other tool to look at network traffic.

I don't have an official answer for this, but honestly I think your idea of how patch management works is a bit off.  You understand that Windows doing updates, often times requires a reboot before it can move onto the next patch/update, which may also require a reboot.  So in general, even with other RMMs I've worked with, will install updates and reboot more than once if required all within the allowed patch window specified in the policy. 

Unfortunately you cannot save credential login info with Pulseway's Remote connection.  You'd need to use some other remote access tool.

Looks great! When are these changes expected to be pushed out?
 
Edit: Nevermind, looks like it just went live! This is a great update, thanks!

The latest update for the All Systems page is packed with new features focused on productivity and user experience.   Multi-tab support for Systems With the new support for tabs you can easily switch back and forth different views and effortlessly multitask between systems.   Create shortcuts for your Favorite actions You can now pin your most used modules and create shortcuts to further enhance your productivity.   Updated Search Experience & General User Interface Continuing our efforts to deliver a simple and intuitive user interface, we have redesigned our search experience and modernized the overall look and feel of the All Systems page.

Further user interface improvements to four additional pages:
Patch Management Policies Page Antivirus Policies Page Antivirus History Page Account Overview Page

The latest update for the All Systems page is packed with new features focused on productivity and user experience.   Multi-tab support for Systems With the new support for tabs you can easily switch back and forth different views and effortlessly multitask between systems.   Create shortcuts for your Favorite actions You can now pin your most used modules and create shortcuts to further enhance your productivity.   Updated Search Experience & General User Interface Continuing our efforts to deliver a simple and intuitive user interface, we have redesigned our search experience and modernized the overall look and feel of the All Systems page.

I don't think this can be done natively, as end user email addresses and other user details are not stored in Pulseway. 
I think you'd need to call a script called from within a workflow that does this:
create an email address variable based on the username (following your organisational logic\syntax), sends the email via an API SMTP service (MailGun, SendGrid etc) Of course.. if this is something you want from Pulseway.. you know what to do.. raise a feature request over at...  https://pulseway.featureupvote.com/