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jrtaylor3

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  1. jrtaylor3

    Asset Information

    jrtaylor3 replied to peter.marshall's post in a topic in Feature Requests
    We have had the same issue and local IP as well as External IP address is also relevant.
  2. jrtaylor3

    Easy way to remove 60+ day old agents?

    jrtaylor3 replied to JCourtney's post in a topic in General
    I agree, there is no data for any not connected device and this is bad on my levels.
  3. jrtaylor3

    Choose Access level for all organizations

    jrtaylor3 replied to Martin Stevnhoved's post in a topic in Feature Requests
    Why do my clients see the other clients under the user teams, they may not have access, but this is a major security flaw in the design.
  4. jrtaylor3

    Active directory module

    jrtaylor3 replied to DigitalDentist's post in a topic in Feature Requests
    Would be great if could look up user for password reset on domain controller. Can only look for user ID, which is larger companies can be cryptic.
  5. jrtaylor3

    Asset info visible for offline systems

    jrtaylor3 replied to JCrawford-BT's post in a topic in Feature Requests
    Agree 100%, when offline and communicating with client this is very problematic. Also the public IP address is nice, but the private IP address of local computer would also be easy to place in the main server/pc screen.
  6. jrtaylor3

    Improvement of Zendesk integration

    jrtaylor3 replied to Martin Stevnhoved's post in a topic in Feature Requests
    We are looking at Zendesk also, have these integration features happened?