Everything posted by Marius
-
Wake up command not working
Wake on WAN over Internet is currently supported: http://forum.pulseway.com/topic/14-wake-on-lan-wake-on-wan-over-internet/ Wake on LAN support has been added and will be available in the next release.
-
duplicate entries when new computer added to account
Did you had the computer on a different account before? This could be the cause of the problem. Simply use the PC Monitor Manager app to remove the offline computer.
-
MAC Mini PC Monitor
Check out the downloads page: http://pulseway.com/downloads The link to the Mac install is http://pulseway.com/download/PCMonitor.dmg and it works.
-
Can't Run Any Commands On Certain Computer
Most likely because the mobile app installation ID has changed - this happens after a reinstall. In most cases the new ID is being updated automatically on all agents but sometimes we cannot detect the reinstall and you have to manually do this.
-
Can't Run Any Commands On Certain Computer
Check the "Devices" tab in PC Monitor Manager - looks like your device is not authorised to issue commands.
-
Windows 8 App just displaying blank screen
Thanks for the update.
-
Can't Run Any Commands On Certain Computer
Hi, Do you see the commands in the computer details page?
-
Invalid Username or password error in Android app
Please email us your username and the error message, we will check this for you.
-
Powershell: "An error occurred when loading the system Windows PowerShell Snap-Ins."
A new agent update has been released (v3.5) and it includes a fix for this issue as well. Thanks for your help.
-
Powershell: "An error occurred when loading the system Windows PowerShell Snap-Ins."
We managed to reproduce this issue and we're working on a fix.
-
Event Log Filter / Random
We're adding repeating notifications support for event log filters in the next release (3.4.1) - it will be available for subscribers and enterprise users. As well, we're adding support for Applications and Services event log sources in the event log filter.
-
multiple notifications
We're adding repeating notifications support for event log filters in the next release (3.4.1) - it will be available for subscribers and enterprise users. As well, we're adding support for Applications and Services event log sources in the event log filter.
-
Windows 8 App just displaying blank screen
Is PC Monitor the only Win 8 app that has this issue? Do you see the splash screen when the app starts?
-
Windows 8 App just displaying blank screen
Looks like PC Monitor is not the only app suffering from this issue: http://answers.microsoft.com/en-us/windows/forum/windows_8-performance/several-windows-8-apps-load-to-a-black-screen/5b582dfd-e83b-4ac8-8ede-00559350bf6f http://www.tomshardware.com/forum/1274-73-windows-black-screen-restart
-
Active Directory Notifications
3.4 win agent has been release and it includes this notification.
-
I need a little reassurance!
Tony, PC Monitor does NOT access any of your files. Even the feature for sending a file by email is done in such a way that it is using your email account instead of going through our servers. You can also disable File Browsing if you want in PC Monitor Manager. For more info see our user manual: http://pulseway.com/manual Hope this helps. Marius
-
Active Directory Notifications
It will be added in the next release.
-
Multiple screens, how to config
Hi Bram, This feature is not currently supported by the Windows agent - we plan to add it in a future release. Best Regards, Marius
-
Socket is closed
We have released an update (3.3.1) in Google Play that fixes this issue.
-
SendNotificationToAllDevices Spam
For now, yes. The change has been implemented and will be included in the next release.
-
CanSendNotifications is always false
We've replied to this on the other post.
-
SendNotificationToAllDevices Spam
This is no longer the case - the last API update removes this restriction. CanSendNotifications property is still valid for cases when the agent itself won't be able to send notifications from other reasons and you should still check that. We will add in the next release a way of setting that notification so that it's not allowing duplicates like: public bool SendNotificationToAllDevices(string message, NotificationPriority priority, bool allowMultipleNotifications = false) However, CanSendNotifications will still return true unless the agent itself is not allowed to send any notifications.
-
Windows 8 App just displaying blank screen
We cannot reproduce this whatsoever. I suggest uninstalling the app and then install it again from Windows Store.
-
i'm not getting notifications on mobile phone
There are no restrictions other than the 50 notifications / day limit.
-
Web Cam Snapshots Not Working
We will address this in the next agent release