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@Ramirez It really is! We had a few more releases since then, so makes sure to check those out😊

Wow, this is a huge update! 🚀 The MacOS 3PP patching and automated app deployments are real game-changers, no more manual installs is a big win. I especially like the new erase and lock commands and the ability to move MDM-enrolled devices without losing user assignments. Can’t wait to test this on apps like null-brawl, as managing installations and updates will be so much smoother now! 🙌 Great job on this release!

Hey @laberet - Thanks for reaching out. Our engineering team is working on removing the driver in the upcoming release. Will have a confirmed date in the upcoming weeks. In the meantime, please be assured Pulseway runs under a service account and does not expose direct user-accessible interfaces to this driver😊

All of our computers are getting popups of this that pulseway threat has been found. What's the status of this being addressed?

You can definitely handle this kind of setup in Pulseway, but it may require a bit of customization. One common approach is to create a contract that specifies the 30 tickets as part of the included service and then use automation rules or manual tracking to flag when the limit is reached. After that point, additional tickets can be billed separately. If you’re looking for a simple and structured way to manage limits and keep things organized, you might also want to explore external solutions or templates to help define your terms clearly, similar to how you’d weigh options like Concrete paving vs pavers TN when planning a project. Having clear boundaries and expectations in your contract will save you time and avoid disputes later on.

Hey @adrianvas12 - Notifications can be customized for a specific Site or Agent Group by navigating to Account > Notifications. Please refer to the screenshot provided for guidance. Alternatively, you can configure a specific monitoring policy and profile for individual systems by navigating to Configuration > Policies and creating a new extension. Let me know if you need anything else😊

Thank you for taking the time to answer - appreciate it. Really quick - so if that is then enabled and all setup will it send an email for every system and every notification or it can be configured system by system case? Thank you, Adrian

🤔 Imagine this: you need to install an app, clean up temp files, and chase a user for confirmation… all before lunch. Instead of juggling tasks one by one, turn it into an automated workflow with Cooper AI and let it handle everything in seconds. Here’s how to build it: Open Cooper AI inside Pulseway. Describe what you want. Example: “Install 7zip with user confirmation, then clean up registry + temp folders.” Add conditions (like asking the user to confirm or sending a Teams notification if they decline). Review the workflow, give it a name, and mark it as active. Assign it to all devices (or only the ones you need). Schedule it or keep it ad hoc for one-off runs. ✅ And you’re done. Your workflow is live in seconds.

Hey @adrianvas12 - Thanks for reaching out! Here's an article with a step-by-step on this😊

Hey @MrMattiPants - Just raised a support ticket for this on your behalf😊

Maybe a silly question... But I was not able to find out how to setup email notification using the web app .... for example when a system goes offline .... I know that the app has the push notifications but I need emails. I looked inside the actual agent on a host but still did not find anything .... Apreciate any feedback. Adrian

Hey guys! @Rick Bestany @MrMattiPants - I'm going to raise a ticket for both of you on this issue and our team will get in touch shortly😊

We've been seeing this issue as well. I've been having to use the terminal to sign-out using QUSER and LOGOFF, just so I can sign in again.

Same issue here, and my remote sessions constantly disconnect and re-connect.

I have at least one computer with the same error not able to start pulseway agent on Windowss 11 24H2 running all the latest updates. I have others showing offline that I know are online but I'm unable to get to them. And another errow above it:

Disregard, I see it now, popped up 7 minutes ago. Thank you again!

Thanks, not seeing any new requests attached to my profile. Is there an Id# associated with the support ticket?

Hey @DD3931 - Just opened a ticket with support for you😊

Having the same issue, is there a fix?

Hey @bleberth - Our support team can assist you with this. I already raised a ticket on your behalf and they'll be with you shortly. 😊

I am also experiencing this issue, is there a fix?

Hey @Hannes Paulsson - Thanks for reaching out! I just raised this with our support team and they'll be in contact shortly to assist you😊

Hey @MichaelHer_NavNet - Thanks for reaching out! I just raised this to our support team and they'll be with you shortly to assist you😊

I have noticed recently that after I have remoted in to a client (seemingly all my clients, different versions of windows), and then disconnect from the client, I cannot log in again. When I try to log in again, I get stuck on the view "Connected. Waiting for screen update". I have noticed that if I kill the process "Pulsway User Agent" on the client machine, I can again log in to the computer. On the client, the window in the lower right corner that says that some one is logged in does not disappear when I close my connection. We have over 140 clients on our account, so far this issue has been on all of the ones I have tested it on.

What does the error OS patching failed: Sequence contains no matching element mean?