Tested on Windows devices any agent version, when we try to see the screen of a PC, we only get part of the display when the scaling is not set to 100%. Usually, it's 125% or 150% on laptop screens. The full screen is displayed if the resolution scale is set to 100%.

This screenshot should show the full screen regardless of the scaling setting

 

Hey @Ahmad

Thanks a mill for bringing this to our attention, I'm going to raise this issue with support and I was wondering if you would like to be involved in the update process? If so forward me our pulseway email ID and I can CC you in the ticket. 

Thanks again
Stefan