at26574 Posted September 19 Share Posted September 19 (edited) Is anyone else getting frequent errors from 3rd party patching? Attached is an example, which seems to be happening since Pulseway 9.3. Edited September 19 by at26574 Additional screenshot added Link to comment Share on other sites More sharing options...
Matt-SWiFi Posted September 20 Share Posted September 20 Yes, I also frequently see these same errors across multiple sites and organizations. Link to comment Share on other sites More sharing options...
Administrators StefanMcl_Pulseway Posted September 20 Administrators Share Posted September 20 Hi @Matt-SWiFi and @at26574 Thanks for reaching out and bringing this to my attention. I'm going to elevate this issues with support so if you could both send me you Pulseway email ID's I can CC you both in the support correspondence. Thanks, Stefan Link to comment Share on other sites More sharing options...
Nick Praechter Posted October 3 Share Posted October 3 This is also happening to me, it very frustrating and seems to only be happening with Microsoft products in the past few weeks. Not sure where to get the full log from Oct 2, 2023, 4:38:40 PM Application Microsoft Office 365 Enterprise (Current) (16.0.16827.20130) failed to install. SMScriptException (3): Error in script. Link to comment Share on other sites More sharing options...
juls07 Posted October 3 Share Posted October 3 Tengo el mismo problema específicamente con el software empresarial Office 365, para aplicaciones Word, Power Point y Excel. I would like to know if there is any update for this error. Link to comment Share on other sites More sharing options...
Administrators StefanMcl_Pulseway Posted October 4 Administrators Share Posted October 4 Hi @Nick Praechter & @juls07 I raised a ticket on behalf of the OP but I can of course rather another one in both of your names, All you have to do is email me your Pulseway email ID and I can get that sorted for you. Thanks, Stefan Link to comment Share on other sites More sharing options...
Nick Praechter Posted October 16 Share Posted October 16 (edited) Issue was resolved for me through a support ticket and development. Thanks @StefanMcl_Pulseway Edited October 16 by Nick Praechter Link to comment Share on other sites More sharing options...
Lukasz Posted October 19 Share Posted October 19 Hi, I'm experiencing the same issue. Microsoft products haven't been updating for several days. Link to comment Share on other sites More sharing options...
Administrators StefanMcl_Pulseway Posted October 19 Administrators Share Posted October 19 Hi @Lukasz I have just raised a ticket in your name, since this issue was solved by dev they might need to look into it further hence the ticket. Thanks, Stefan Link to comment Share on other sites More sharing options...
David Hoffman Posted November 10 Share Posted November 10 I'd like to request raising a ticket as well. I have been receiving these same errors and trying to troubleshoot. Link to comment Share on other sites More sharing options...
Administrators StefanMcl_Pulseway Posted November 10 Administrators Share Posted November 10 Hi @David Hoffman Thanks for reaching out I just raised a separate ticket for you as well, Thanks for letting me know! All the best, Stefan Link to comment Share on other sites More sharing options...
Geoff Malone Posted November 11 Share Posted November 11 We are also having this same error for Custom Titles! This is a MAJOR ISSUE! If you are counting on the RMM to install AV, this creates a MAJOR VULNERABILITY!! -Geoff Link to comment Share on other sites More sharing options...
Administrators StefanMcl_Pulseway Posted November 13 Administrators Share Posted November 13 HI @Geoff Malone Thanks for reaching out, Can I ask if you this is a Microsoft based AV? either way we are currently investigating this issue and I will let you know as soon as I have more information! Thanks, Stefan Link to comment Share on other sites More sharing options...
at26574 Posted November 21 Author Share Posted November 21 We are still getting errors for multiple things, like Forticlient VPN and Teamviewer. I've submitted diagnostic logs and had live support sessions with members of Pulseway support, and it feels like this is going nowhere. Just had to set up yet another live support session for these issues, which I expect will produce nothing. How can we rely on Pulseway for addressing vulnerabilities through third party patching when it fails to work consistently? Link to comment Share on other sites More sharing options...
Tryp1c_ac3 Posted November 26 Share Posted November 26 we are also getting issues with this Link to comment Share on other sites More sharing options...
Administrators StefanMcl_Pulseway Posted November 27 Administrators Share Posted November 27 Hey @at26574, Apologies that this issues is taking so long, could you please forward me your support ticket number so that I can follow up. @Tryp1c_ac3 Could you also forward me your Pulseway email id so that I can raise a ticket for you too, just in case your issues are cause by separate things. Thanks a mill, Stefan Link to comment Share on other sites More sharing options...
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