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3rd party patching failing frequently (SMScriptException (3): Error in script.)


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  • 2 weeks later...

This is also happening to me, it very frustrating and seems to only be happening with Microsoft products in the past few weeks. Not sure where to get the full log from


Oct 2, 2023, 4:38:40 PM

Application Microsoft Office 365 Enterprise (Current) (16.0.16827.20130) failed to install.

SMScriptException (3): Error in script.

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  • 2 weeks later...
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We are still getting errors for multiple things, like Forticlient VPN and Teamviewer. I've submitted diagnostic logs and had live support sessions with members of Pulseway support, and it feels like this is going nowhere. Just had to set up yet another live support session for these issues, which I expect will produce nothing. 

How can we rely on Pulseway for addressing vulnerabilities through third party patching when it fails to work consistently?



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Hey @at26574, Apologies that this issues is taking so long, could you please forward me your support ticket number so that I can follow up. 

@Tryp1c_ac3 Could you also forward me your Pulseway email id so that I can raise a ticket for you too, just in case your issues are cause by separate things. 

Thanks a mill, 

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